Vanessa is professional, compassionate & has incredible skill at holding space for family’s in really difficult times of their lives. Highly recommend. Thank you Vanessa.
Extremely disappointing
I had high hopes when I first spoke with Vanessa, she was kind. compassionate, intelligent and came across as business like. I should have taken note of the first red flag, meeting at her temporary office in Mullumbimby I was left waiting outside in the front garden for 20 minutes in 40 degree heat, half shading myself under a tree. Following the poor start the meeting went quite well, my matter was time conscious with Christmas coming up I wanted to agree shared time with children and stop my ex continual changing arrangements directly with the children and pestering me at my home. Vanessa said she would draft a letter that afternoon. 3 or 4 days later I received a draft that needed much work, but was completed emailed a couple of days later . to the wrong email address. The follow up letter, then days before Vanessa was taking time off was sent with a demand to respond 30 minutes before the email was sent. Naturally this had the other party lose respect for my lawyer and my standpoint lost all it's weight, instead of taking my calls to rectify the situation Vanessa went on holiday on the dot and was not available again until 4 weeks later, having massively harmed my situation and suffering revenge from my consistently vindictive ex. No apologies from Vanessa, no attempts to rectify the situation or at the very least strike off the charges for the glaring errors. Instead I am constantly harassed to pay for Vanessa's ineptness that has done further damage to my family situation and my relationship with my children. Vanessa is extremely articulate in her writing and clear insightful in assessing a situation - unfortunately her inept follow through and lack of self responsibility has done incredible harm to my situation and I live with the consequences everyday.
Mediation session was slow at the start and then rushed at the end and she appeared annoyed as she looked at her watch.
A truly profession and empathetic company. I highly recommend their services.
As I now live overseas and had the task of getting divorced in Australia (Melbourne) where I was married the initial thought of this worried me as I assumed that I would have to be present at some stage etc. The fact was that it was all made very easy by Kristian who set a straight path for me from the outset with what the rules and regulations were and he simplified the whole procedure. I was surprised how easily it could be done from overseas without having to attend in person. It was dealt with very professionally and made a never pleasing process simple.
Will string your case out as long as possible and ensure it's as expensive as can be for her gain. Sloppy and mistake-ridden.
I am very happy with MFL. Good service with a high level of proficiency.
I was very impressed with the professionalism of this family law firm and Vanessa's commitment to achieving the best possible result for her clients. This small boutique law firm provides an unusually high level of personal service to all clients. I recommend their services to anyone looking for the best possible family law advice.
I am grateful for and truly appreciate the kind support offered throughout the year by family, friends, referrers and clients.
I look forward to the many great things that 2016 will bring for each of us.
Happy holidays to you and your family.
Best wishes,
Vanessa Mathews
Mathews Family Law
I have known Vanessa Mathews professionally for a couple of years. Her dedication, professionalism and expertise is matched with her effective communication, compassion and understanding. I would not hesitate to refer her services.
Vanessa has been my confident for many years now and I have always found her advice to be valuable, discreet and very professional. I would have no hesitation in recommending Vanessa to anyone who needs assistance with family law matters. Julia Longmuir