Cameron Park Medical Practice

Location :

Shop 19/309 George Booth Dr, Cameron Park NSW 2285
Added by Jopie, at 04 January 2017

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• James B

  21 July 2022

  A really high quality local Medical Practice.

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• Allison Rae

  08 July 2022

  I see Dr Aung and have never had any issues with booking or billing. Its a beautiful family owned practice and I love to support our locals.

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• Family Orakzai

  08 July 2022

  Dr Karan is our family GP and we love going to him. Lovely faces on reception, always friendly and warm.

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• Robert Kenny

  07 July 2022

  The doctor I see at this medical centre is great, I am happy with his treatment and my review is not against him or his treatment at all.
  This review is in regards to one receptionist and managements inactivated response to a very serious breach in my privacy.
  This receptionist in particular has been quite rude and condescending to me a number of times and on this particular occasion when I confronted her about her mistake of sending my personal information to an unknown email address she was very rude again, then she made up lies and told the management as well as my treating doctor that I behaved badly in the reception area when I did not.
  
  This particular Receptionist has sent my personal details such as my full name, my full address, date of birth, my phone number and sensitive medication information to an anonymous third party with not even an apology to me.
  You would think the management would treat this breach of privacy as a major issue however unfortunately it seems they’re not.
  I am still waiting for a response from management to see how they intend to not only resolve this issue but also how they intend to ensure it doesn’t happen to other patients in the future.
  
  As I am truely worried about my personal information now potentially being miss used due to this breach and due to not having a proactive response from the management I feel I may have to seek legal advice.
  
  In response to Cameron park medical centres comment below….
  My information was intentionally sent to a third party email, your receptionist was very rude and did lie about me, other reviewers have also stated the same.
  You took over two weeks to contact me when I was told by your staff the issue will be resolved that day.
  Your patients information is not safe with your staff and I find it disturbing that the Dr I spoke to stated he is proud of his reception staff.
  He is proud of staff that are rude and send sensitive personal information to third party email addresses on purpose without a patients consent opening that patients identify to possibly being stolen and causing said patients financial harm.
  
  Your below statement Cameron park medical centre not only does not tell the whole truth you have also decided to invent your own truth.
  I can see why your receptionist feels it’s ok to lie.

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• Dylan Ford

  12 October 2021

  If I could leave less than one star I would. The level of incompetence at this practice is staggering. Booked in for my second dose for the covid vaccine. They kept me on hold on the phone for over 14 minutes while they said they had to see to a medical emergency at the practice.. while being on hold I drove to the practice and when I arrived saw that both receptionists were simply just working at their computers and not dealing with any emergency what so ever.
  I sat down.. no one spoke to me. Took any details.. gave me waiver or consent forms, pretty negligent, took down my medical history or list of medications. Nothing checked.
  The doctor simply came out. Asked if it was my first or second dose, had no previous details despite having my Medicare number, that I provided on the phone earlier that week. No dates nothing. Then preceded to give me the vaccination without swabbing the area.
  Came back to the waiting room. Again no one from reception spoke to me or handed me any info in terms of how long to wait, after care, common side affect info ect.
  Ended up just walking out of my own accord.
  
  My partner had the exact same experience. And we have both had multiple dealings on the phone with either incredibly rude, incompetent or customer service illiterate reception staff.
  STEER CLEAR

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• Trent Bradshaw

  11 January 2017

  Always able to get in without a hassle.

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