Name: Magic Dry Carpet Cleaning Perth
Address: 19 Richards Cres, Craigie WA 6025, Australia, AU
Telephone: +61 8 6189 1419

Magic Dry Carpet Cleaning Perth is a laundry, located at 19 Richards Cres, Craigie WA 6025, Australia. They can be contacted via phone at +61 8 6189 1419, visit their website carpetcleaningperth.com.au for more detailed information.

Location :

19 Richards Cres, Craigie WA 6025

Contacts :

Added by Jopie, at 14 November 2013

Monday 7:00 AM – 5:30 PM
Tuesday 7:00 AM – 5:30 PM
Wednesday 7:00 AM – 5:30 PM
Thursday 7:00 AM – 5:30 PM
Friday 7:00 AM – 5:30 PM
Saturday 8:00 AM – 1:00 PM
Sunday Closed

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Anonymous

02 September 2021

We asked Sam to redo the carpets as our former property manager stated they didn't look professionally clean, let alone vacuumed. He had no interest in upholding the satisfaction guarantee that is on the website.
Anonymous

16 July 2021

Used these guys for two years as my partner and I are both not physically abled. I asked them to clean certain areas like dust up high. Our house is far from messy it’s just we can’t do the bigger stuff like wiping walls or dusting because of our physical issues.
This time I added an extra 2 hours (1 extra hour by two people)
The cleaners did a bad job (can’t expect to always provide perfect service) when I emailed the owner and provided photos. He didn’t respond so I emailed again and he replied saying “my house was in an appalling state to start with.” Given we use them regularly for 2 years, how can it be in an “apalling” state?
After two years of regular use with no complaint, you would think they take a complaint more seriously than throwing it back onto the customer.
Anonymous

17 May 2021

Would not recommend this cleaning service to a blind man.
Paid to get our new leather couch professionally cleaned by magic dry and let them in before going to work, when I returned it was very obvious the couch had barely been cleaned properly, with marks and dirt still everywhere.
When I reached out to their customer service to fix the issue I was told I had to move my schedule around having the same cleaner come back again and go over the couch which I was not at liberty to do at the time.
I asked for partial compensation instead for the bad job and was blatantly told no I would not be receiving any. I was also called a liar and spoken to with the utmost disrespect by the general manager, even after I provided time stamped photos of after the clean. Don't advertise a leather cleaning service if you don't know how to clean leather, and maybe think about employing a professional customer service manager who is familiar with consumer law.
Anonymous

10 April 2021

My daughter used this company for years and had fortnightly service, 2 cleaners for 1 hour and they were good. She then booked a 4 hour move out clean (getting house ready for sale) on a 2x2. It was so disappointing! The house was dirtier than before and the cleaners left the balcony door in upstairs BR wide open!! Didn’t even close fly screen. She’s moved out so the house was wide open all night. My daughter called the company and spoke to Greg who not only didn’t take any responsibility but proceeded to hang up on her! Awful service! Do not deal with this company. One of my other kids also uses this company and they will be canceling on the basis of this experience.
Anonymous

26 October 2020

The first two appointments had to be rescheduled a total of nine times. Changes were often last minute or after the appointment time, making them very unreliable. Very, very poor communication - did not inform cleaners when we cancelled, so they turned up at the door. We never knew if or when we’d get our cleaning done. $100s destroyed food when a storage freezer was left unplugged.

Extremely unreliable and difficult to communicate with.
Anonymous

23 September 2014

Carpets and lounge suite were left beautifully clean. Carpets were walk on dry straight away. Lounge suite took a bit longer, but a beautiful result. Certainly worth trying. I will be using again.
Anonymous

14 April 2014

Have used magic dry for a few years !! But after last clean of carpets never agein!!!!!
They left our carpets to dry and and done right thing.But when we next used our vacuum cleaner it kept sticking in spots.you would be vacuuming away and all of a sudden you hit a sticky spot that would stop you all of a sudden not good for jarring your back.
will be looking for new company next time .
Gerard Gimblett
Anonymous

23 November 2013

A brilliant job was done on our carpets and the service was prompt, professional and well priced we will be using you again.

Thanks a lot.
Anonymous

21 November 2013

Thanks Mark for a fantastic job, couldn't believe the difference to the carpets. Will highly recommend you to all my friends and work colleagues.