About
Location :
Added by Jopie, at 25 August 2016
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 5:00 PM
Gallery
Add missing information
11 Reviews
-
12 December 2017
Great service !!, Refunded the difference after a price drop that happened within a week
response / report this review -
01 October 2017
Sales guy great and helpful, 30% off also helped sell it (honest feedback helped choose something to match 😊)
response / report this review -
10 September 2017
I am an angry customer who has had enough.
JB - You have poor providers taking care of your business
Solvup- Definately not user friendly as contacting you to determine what is happening is near impossible. Eventually discover you actually dont repair but just send text messages!
Roadhound- You have had my phone twice and in 1st repair you didnt find the problem and now after returning it a second time are taking so long to get me a replacement phone!
My son requires this phone for safe train travel and I have had nearly a month with him having no mobile.
Actually feel like with a Roadhound who is sniffing around but getting nowhere fast with no solvup service occurring!
After 3rd visit to JB store I got some help showing me how to access Roadhound. Their online details work for me but on Solvup there was nothing,response / report this review -
20 August 2017
I was having issues with my pc. The staff and store manager went above and beyond their requirements to help me out. I walked away very pleased with both the service and generosity of the JB Hifi Southland. I am very appreciative.
response / report this review -
19 August 2017
Was there on Weekday to get a mobile from. There was a guy with curly hair guy in the section. Ask him about testing the sound of a mobile phone. as there is no mp3 in the mobile, we suggested me to share my mobile data with the display phone which i did. The display phone prompt for password to edit the setting and the curly have no clue abt the password, he just commented, " sorry, can't help you. too bad, i dont have the password. That it" This is ridiculous. Can't even bother to ask his manager and dont even put any effort to help. If you dont like your job, go somewhere else. Cause I will.
response / report this review -
08 August 2017
The staff were useless in assisting with my situation. Not very welcoming and their lack of competence drained my patience. I advise others to look elsewhere.
response / report this review -
23 February 2017
Hard to find a salesperson. Don't normally get far asking for a better price. But I keep going back because the range is good.
response / report this review -
09 January 2017
Decent range and prices however the staff are under trained specifically in the IT area, they should not be a reseller of high end computers. Additionally they are understaffed most of the time, or its a constant referral process one person grabs another who won't know the answer anyway. Staff should have compulsory meetings each month to be updated on new products in their field.
response / report this review -
30 December 2016
I purchased a new TV through this store and unfortunately found that the stand was cracked when I was assembling the unit. I contacted the store to report the fault and was absolutely amazed at how well they handled the problem. I was expecting the worst but the staff were really professional and without issue ordered in a brand new unit so we could swap out the faulty part. Great work guys!!!
response / report this review -
24 October 2016
Lost my windows - office Product Key, guys were no help saying I had to buy a whole new product even though I had proof of purchase
response / report this review -
01 September 2016
Best place for all my DVDs and video game shopping and mostly always in stock of what I want
response / report this review
