About
Location :
Added by Jopie, at 08 June 2016
Opening Hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Gallery
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15 Reviews
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25 July 2021
Team member Louis was super helpful today on the phones, very knowledgeable and professional. This is not my closest store but certainly my favourite, the team at this location is always on the ball, well done guys keep it up.
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19 July 2021
Went to JBHifi to buy a PS5 which is great. I got suggested a game called Sackboy in the shop by one of the staff who was raving about it and it was a really bad game. Repetitive and and a kids game with no progression and it was like watching nickelodeon again on a game. Called the shop and they said they could offer $35 store credit to trade it in and I paid $89 for it Pretty disappointed after spending $1100 dollars with them and they had no solution for me..
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20 June 2021
Amazing, it's so big.
Been there before but not upstairs or downstairs just level 1. Explored everything today. Can't wait to go back.response / report this review -
25 May 2021
I know most of the stuff can be found online with much lower price but this place always have great stuff with reasonable prices. I love their order from their website and collect it fron the store. Also, staff are always friendly and helpful. I hope JB Hi-Fi survive the online shopping war.
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20 April 2021
Super friendly staff, every question I have ever asked has been answered promptly and with great knowledge. I even had to get a laptop repaired once due to a fault and they walked me through the whole process patiently and thoughtful. Probably my favourite store in the DFO in terms of service
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18 October 2017
Easy experience, lots of staff when I attended and store seemed laid out well.
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19 June 2017
Great experience every time I go in whether it's just to browse or to purchase. Great grange and friendly staff.
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11 June 2017
Bad customer service.
The overweight sad looking woman at the check out made an audible sigh as I approached the counter. As I was making my payment I told them in a gleeful manner that I was very glad they had the product in stock. Another store attendant showed her miserable stoic face and said "we're glad for you too, mate" in a flat and condescending tone.
Finished my purchase and left.
Would it kill them to force a smile?
They both looked and sounded like they wanted to die.
This was my first time shopping there. I could have bought the same items from Harvey Norman for a lower price.
Won't be going back. No one wants to experience poor attitudes like that.
I could operate the check out myself, their only job is to be a friendly human presence and they failed at that job. Shouldn't be getting paid.response / report this review -
09 May 2017
I have just had one of the worst customer experiences ever. I went to buy a mouse and was checking the package which stated windows 10. I asked the staff in that section if it would work with windows 7 and he looked at the package. His answers was yes no worries. Two hours later after trying to install I found that it was not compatible. I returned it only to have to go through one of the worse customer service interactions I have every been through. I suggested that the maybe we should inform the team that advised me that it doesn't work with windows 7 and she just looked at me with a confused look. So then the credit process started. I have to go through three process to returm something that doesn't work as stated. I get having to provide the same credit card but a drivers licence and anothe form for my name and signature. All captured in different places. If you want Amazon to win it will be easy if you continue to treat customers the way you do. The last and final issues is my product review was rejected which forced to write this review.
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06 May 2017
Excellent service, from amazing staff. I purchased a laptop from them that died. They told me to bring it in, so they could look at it. Instead of waiting for it to be sent off an repaired, they replaced it with a new one. Thanks a lot jb hifi south wharf!!!
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28 April 2017
Full and busy shop, laid out just like other JB hifi stores. We were investigating headphones, and were pleased to find working models to try. However, staff had parked a ladder in front of part of the display, and didn't attempt to serve us at all. So we ended up shopping elsewhere.
Strangely, I just wrote an almost identical review of the JB at Essendon, which was a different chapter in this same shopping project. We were most amused when they pulled the ladder trick at this store too. Maybe that's where you find the really good merch?response / report this review -
17 January 2017
Has everything from electrical devices/appliances, movies and more. I can rely on this store as I have shopped many times.
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17 January 2017
I received help with a warranty from a staff member named Chris, he was a fantastic help and very knowledgeable.
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02 December 2016
Good selection. Best in CBD.
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15 June 2016
Good quick service
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