Omg!! This place is to die for!!! Whilst most of the items are out of our budget, there are those items that we're scooping up. They have discounts across the range right now so well worth a look in, especially if you're looking for classy outdoor furniture :)
Terrible after sales service. Bought pendant lights which ended up not working after a day. Got an electrician who found out that the transformer of the light has blown. Requested for a replacement transformer which costs only 15 dollars if bought another brand off the shelf but wanted original equipment so that we don't void the warranty for the expensive lights.
Was told that they will not cover under warranty what a joke! Absolutely no after sales service or warranty for that matter. This is a business that flips their middle finger at customers for a mere 15 dollar replacement when you have spent a few thousand dollars purchasing their lightsGo somewhere else, buyer beware.
I would have given them 0 stars if i could
Hub furniture have been a valued supplier of ours for many years now, and it is without a doubt their exceptional knowledge and beautiful range of furniture and homewares have worked hand in hand to help provide us with the stunning end result we strive for and that our clients can enjoy for years to come.
Terrible after sales and customer service. Staff helpful until a sale is made. After sales service nonexistent for what are very over-priced products. Experience with this business is that they take months to resolve complaints about faulty deliveries and refuses to rectify their mistakes by issuing refunds so customers can go elsewhere where it doesn’t take 8 months or more (and counting) to get what you paid for.
One of my all time favourite homewares stores. The space is amazing and the staff are friendly, attentive and knowledgeable. Free parking on Duke Street although limited during peak periods. Highly recommended for unique and stylish pieces.