About
Location :
Added by Jopie, at 30 December 2016
Opening Hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
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10 Reviews
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13 October 2017
Cannot comment on the service as I have tried three times to speak to someone here and apparently they really really don't want me to come to Bayford Coburg!
I called Ford Yesterday who were transferring me to Bayford Coburg but then (accidently) hung up on me. That's cool, I am capable of calling numbers myself so no big deal.
I then immediately called Bayford Coburg direct and spoke to an admin (no name) who promised me a return phone call; no phone call came.
I called again this morning and spoke to admin (no name) and asked to be transferred to service and she transferred me to a lady (no name) I assumed this was service and spoke to her as though she would know what I am talking about but then she interrupted me and said I would need to speak with service and transferred me to a Malcolm in service, who was lovely. I explained everything to him and then when I gave my address he said 'you do know that this is Ford in Epping, and not your closest dealer?' I did not, I had assumed I was still speaking to Bayford Coburg.
But Malcolm being the great bloke he is said he would do it anyway. I didn’t really want to be travelling this far away (with no car) but I’m not willing to call Coburg back as they didn’t call me back the first time and then managed to transfer me to Epping the next so how good can their service be?
Bummer, as it would have been really convenient going to my closest dealer!response / report this review -
06 September 2017
It is at 683 Sydney Rd google has old address got serviced by eldem ulusoy 5 stars they even offered to wash car how good was that thanks guys
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15 August 2017
I was looking to buy 2017 Ford Focus RS.
So last week went to Bayford Ford Coburg and it was the best thing I could of done. Spoke to James - sales consultant told me there's one at there Epping dealership. So took a test drive the car was nice I was pleased with it. Drove back to Coburg had a word with James and Rick - sales manager. The car was ready over the weekend they rang me and told me to come in the arvo with the check and the car was ready. It was in the showroom with covers they took a couple pics with my phone unveiling my Focus RS.I would really like to thank Tash and Jessica these girls were great. They were genuinely happy for me Jess explained everything to me about the RS. Then Ispoke to Matt signed a few documents then he helped with a cover note (14 days) with Ford. All these people were great, service was outstanding will be come back to buy my next vehicleReally I was super impressed with there knowledge of the car and there service with smiling faces. Well done guys Murat Cifcioglu happy customer.response / report this review -
01 August 2017
The most horrific service I have ever encountered. Emad is an absolute joke lying to our face when purchasing a demo vehicle, 3 months later the clutch was replaced and I have been in and out of a dealership for 12 months I've owned this vehicle. After 8 months THIS dealership didn't want to know me and felt my continuous returns of my NEW car to be too much for them, telling me it would take atleast 6 weeks to get an appointment advising me to go to another dealership. Just horrific. I have now joined the class action against ford and am much happier at my near dealership in north Melbourne, who are very sympathetic and helpful.
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08 June 2017
Booked my mustang with a promise of full refund ($1000) if I changed my mind. After few weeks went back to cancel the order (was to be delivered in October) due to unforeseen circumstances. Sales guy Matthew who was a sweet talker at the time of deal totally went back on his word and refused to refund claiming termination clause!! Since then two of my friends have heard this and gone to Brighton ford and are happy customers with excellent deals.. I would never go back to this place ever again.. Bunch of cons
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28 April 2017
I have been going to Bayford Coburg for 4 years and I am very grateful for their service. My car is always ready on time and a hire car is often available even on short notice.
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26 March 2017
The service that I have experienced at Bayford Coburg has been well beyond my expectations. The team has been fantastic throughout the whole "new car" process for me. Highly recommend the team at Coburg Bayford - Excellent team and excellent dealership! Great work guys!!!
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07 March 2017
Can't speak highly enough of these guys. The service I received was amazing from the moment I walked in the dealership to the day I picked up the car. They were helpful, knowledgeable, friendly and kept me updated throughout the whole time. A special thanks to James, Matt and Jess, could not be any happier with the Mustang! Would definitely recommend them!
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10 January 2017
I picked up my new Mustang yesterday and couldn't be happier. Melissa was great to deal with, keeping me updated on the build of the car and it's arrival in Australia. Jess did a fabulous hand-over, taking me through all the features. I'm looking forward to some luxurious drives in the car and would certainly go back to Melissa if I wanted another new car.
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06 January 2017
I would like to send a special thanks to Melissa and Jess in providing us with exceptional service with the purchase of our new car. Thank you both so much for the time you were able to personally dedicate with our new purchase.
We look forward to future dealings with Ford Dealership.
Best wishes.response / report this review
