We have used Auto Masters Melville for servicing and repairing our children's cars for the past four years. Rocco has always been extremely helpful and takes the time to talk through what repairs are needed and the options. Most recently they fitted a clutch and new brakes and serviced an 80 series Toyota Landcruiser. Running like a dream. Highly recommended.
Professional staff. Great service and friendly staff.
Top notch service, great communication, and fair prices. I’ve dropped my Q5 in a few times now, whether it be for servicing or repairs, Rocco has been exceptionally friendly, honest and informative. It’s now my local, I won’t need to go anywhere else!
Highly recommend the team at Melville! They went out of their way to sort my issue out quickly and gave me a few different options to help bring the price down.
Had fantastic and friendly customer service. They went out of their way to help me and we’re not at all phased by having to fix my headlight. Dave was exceptional with his service and I will definitely be coming back to have my car serviced here in the future!
Great service from the guys at Melville. Kept me in the loop every step of the way and worked hard to provide me with value for money
I took my Honda jazz here to fix my AC and they filled it with hot air. I took it back and they told me I needed all new parts and all these funny pipes but I knew they were lying. An AC doesn't use many parts - it's just a box that stores the cold air they put in and blows it at you when you need it. I demanded that they put cold air back in but they refused.
Useless. Learn how to serve customers!!
i recently took my ute to auto masters with a high pitched squeal. Having previously taken to my usual mechanic twice to rectify the issue , the noise was still not resolved and i was substantially out of pocket. The team at auto masters looked at my vehicle straight away and after a quick test drive the skilled mechanic had the issue sorted within 30 mins. Cant beat a highly skilled tradesman. thankyou to the team. Highly recommended.
Ok!!! I own a 1997 Mitsubishi Mirage and i planned to drive the 1.5L, 20 year old beast across Australia to Noosa Heads QLD via Sydndey and thought I'd get it checked out before leaving. The lads at Melville Auto Masters were my first choice due to Darren checking my car out 1 year previously after i was hearing a knocking sound.
Inspection was complete and there was alot wrong with the car!!!! 😢 . The guys helped me decide what was necessary and spent time searching for the cheapest price for parts. A day and a half later and with the amount of work that they did, was very quick and with the loan car they supplied didn't inconvenience me at all.
I made the 5000km journey to sydney in 3 days!!! Car didnt skip a beat. 1000km to Noosa in 1 day and the same. Ran like a dream. Big shout out to Peter, a great guy with excellent customer service. Doesn't make you feel stupid. Now, if you know a bad mechanic you know what im talking about. Darren, what can i say, you spent the time and mate thank you.
These guys know there shit!!!! And tell you straight. Best mechanics i have been to in WA!!
I rang them with 10 minutes notice to fix a problem with my heating. Darran and his team diagnosed and fixed the problem within 30 mins. The mechanic even offered me a lift to my meeting which was around the corner.
Great work, really appreciate it especially on this cold day.
Went in to get an alternator replaced seemed verry profesional the person i spoke with was great came out checked over the car i suplied the part and he gave me a quote for labour which i was extreemly happy with and he honoured this and thats all he charged which i was more that happy with for the task at hand, they also replaced an accelarator cable.- only down side was i also asked them to replace the alterator belt because of the the damage caused to it and i also asked them to put an addative to the power sleering to slow an oil leak doesnt state that they did but they did top the fluid up they did me a huge favour and vacume out the car wich was a nice surprise i wasnt expecting but it didint make sence to me that they would vacume the inside of the car but not clean and degreese down the engine bay and get rid of all the oil residue that was leaking over all i would still recomend for the reason of task at hand, in an out in a matter of, hours as well as there good pricing
Thanks to the team that did the job,expecialy the poor person who had the job of vacuming the inside i appreciat that
Would definalty use again
We recently had our vehicle serviced by the lads at Melville and was pleasantly surprised at the quality of customer service and professionalism provided by Darren and his team. I was notified of other issues that needed to be be sorted, no pressure, some of which I did and I will definitely be returning to have the rest done in the future. I even had a bag for rubbish and tissues left on the seat and my car was vacuumed, saved me doing it! Well done and Thank you.
Samantha.
Would not recommend these guys worst service ever
Took my car for my air con to be re gassed they charged 180 then a further 40 to assure the valves had been sealed.
After 5 days my aircon was totally useless again! They also said to get it sorted again they would charge a further 180 plus labour time.for something i payed cost plus and they assured it was fixed??
Avoid this place at all costs
These guys are crooks me and several family members got our aircon re gassed and all of out cars aircon stopped working before a month past.
They then even with a warranty demanded us to repay.
The irish guy darren is a kaniving liar
You have been warned
Was met by Darren the Irish Dude when we first arrived. We asked to be contacted before any work was to be completed on the car. He did phone and gave us a run down on what work needed to be completed in a priority order. Afterwards they phoned to say the work was done. All in a day! His service is fantastic. So I am taking the car back there for the rest of the repairs. Thanks team!!