About
Location :
Added by Jopie, at 29 June 2016
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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12 Reviews
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30 September 2021
I don't know why it would matter if my drivers licence is expired or not for ID to pick up a parcel? My name is still my name and I live at the address that is noted on the pick up form AND on my license.
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29 July 2021
The Asian lady is absolutely rude, and lacks any customer service. How she is still working there after so many customer complaints is concerning and shows a lack of care from management and ownership. Instead of explaining things in a calm and respectful manner, she raises her voice to speak over you in a condescending way. Worst APO staff I've ever encountered.
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18 June 2021
Not specific to this post office but all of Aus post. Tracking system is less effective than drinking beer to rehydrate. At the moment I'm more likely to catch COVID than my parcel in a reasonable time frame. The price to send something is through the roof, better off just flying to Melbourne and picking it up and taking the 2 days as sick leave
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10 June 2021
The service is terrible, the Asian lady is incredibly unprofessional, disrespectful, unhelpful and rude. Avoiding her is the best you can do.
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23 April 2021
Love the after hours parcel collect. So great as my husband and I work office hours and live in a strata complex.
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14 July 2017
Customer service is horrible. Everyone is fine but the old lady never smiles and treats you like a worm
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27 May 2017
most of the staff here are friendly and helpful .. especially the after office hours delivery collection staff.
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29 December 2016
Ridiculously slow service. Pickup card says please call first but leaves no local number, and if you try calling the generic auspost number youll be on hold for so long you may as well have flown interstate to pick up the items yourself
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30 November 2016
Dear Australia Post - Perth Business Hub,
Thanks for smashing the glass on my framed artwork.
Thanks for not contacting me to let me know that you had broken it. Thanks for not getting back to me after I lodged an case.
Thanks for making me follow up repeatedly until I had to come to you to open the package in front of you (24 days after it had be sent from Melbourne).
Thanks for then telling me you would need to do an investigation to see if I was entitled to compensation. "you will need to leave the package with us". Yeah right, after you already smashed it and had proven your incompetence on multiple fronts I should trust you with my original artwork.
Thanks for having staff that appeared to be left alone with no experience.
Thanks to the cowardly supervisor or manager behind the partition that wouldn't come out and rectify the situation.
Thanks Australia Post - Perth Business Hub. you make it easy to justify using professional courier services in the future.
Liamresponse / report this review -
25 November 2016
Best service I've ever had from a Post office. Friendly staff, incredibly helpful customer service - every, single time I've been in they are always busy yet they bend over backwards to assist me. Thank you!
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01 September 2016
They lost a custom surf board fin that i ordered online. Bummed.
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06 July 2016
unbelievable lost delivery in the world.
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