Aurora Stone Kitchen Benchtops Perth Marble, Onyx, Granite
6 Granite Pl, Welshpool WA 6106About
Location :
Added by Jopie, at 23 November 2019
Opening Hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Gallery
Add missing information
10 Reviews
-
08 November 2021
Great choices/colours to choose from
Reasonable price
Helpful/with offcut pieces
That might be what you wantresponse / report this review -
19 October 2021
This is from Michael and Judy Chew
Just want to thank Aurora Stone for a beautifully made Marble kitchen bench top. We had a wonderful experience from start to finish.
All staff members were very friendly and professional in handling each areas of their responsibility. Paperwork and all correspondence were clear and through.
Found a small chip on my marble ( natural stone) top two weeks after installation..
Made a call to the main office and they send someone to my place 3 days later to repair the chip. They even left me with a generous amount of repair materials ( with clear instructions ) , just in case we accidentally put a dent onto the bench top in the near future.
Thanks again and a Special mention and thanks to Carmelina , Chris and all of the staff who were so helpful and kind.response / report this review -
05 October 2021
We had Caesarstone kitchen bench tops and an Island bench with waterfall sides installed by Aurora Stone, the bench tops were great except the cutouts for the drop in sink and cooktop had jagged cuts in the corners and did not comply with Caesarstones specifications.
The Island bench was installed with different length waterfall sides one side was 3 mm shorter than the other, this 3mm gap was then just filled with silicone(very poorly). This was quite visible and unsightly. Aurora Stone were asked several times to come and inspect this which they never did. They said over the phone that this was an acceptable standard. They said it was not possible to remove a side either to shorten one or make a longer one so they are the same length as it would likely break the top. They were not willing to make a claim on their insurance as they said the gap is acceptable and there is no defect.
One solution by them was to lower the cabinet on the short side to remove the gap, this was not acceptable as the bench would no longer be level. Another solution was to apply a bead of silicone around the side resting on the floor so it looks like the other shorter side.
The $13500 amount for the Caesarstone bench tops was paid in full prior to installation as per their T & C's. Aurora Stone promotes themselves as having stonemasons with exceptional skills to offer their clients the highest-quality products, services and the highest degree of quality.
They claim to strive for the highest levels of customer satisfaction, appoint supervisors specifically for quality control and supervise every part of the process, from the initial quote to the manufacturing process, to the installation of the finished product. We have not seen any of this.
To date we still have not had any contact from Aurora Stone, we are having to utilize the services of another company to rectify the different length waterfall sides at an addition cost of $1200 so that we do not have this unsightly feature in our new kitchen.
We do not recommend Aurora Stone.response / report this review -
22 June 2021
We have a rental property in Kenwick, and had remodelled the kitchen a couple of years ago with a timber benchtop. Unfortunately, the benchtop didn't hold up - and we needed a replacement in a short time frame.
I emailed six benchtop suppliers and Carmelina from Aurora Stone responded. I felt slightly uneasy about having only one option. However, everybody we interacted with at Aurora Stone were amazing - friendly, polite, super helpful. Chris came out to measure; the quote came back within 24 hours; and after choosing the stone, we had a benchtop installed in a few business days. I also felt that we paid a fair price for the benchtop. The installation is beautiful and the kitchen was left in a very good state.
I cannot tell you how happy I am with the service and product from Aurora Stone! :) I would absolutely recommend and would definitely use again.response / report this review -
30 May 2021
Great service by this company. I had an issue or miscommunication about the installed benchtop (needed a second tap hole and the edging of one of the benchtops wasn't right ) The issue was immediately rectified and the resulting benches looked amazing! Staff were always friendly, professional and helpful when I asked multiple questions. Thank you! Very happy customer :)
response / report this review -
21 August 2020
Great company to deal with. All staff were very knowledgeable, efficient and helpful. Had 2 benchtops installed for the vanities. Stone delivered on time and looks fabulous. Would highly recommend.
response / report this review -
03 March 2020
They know what they are doing and I love doing business with them for our kitchen. They advise me about the difference of Marbles and Granites which I think I remembered correctly even they are both natural stones, Marbles are metamorphic (heat+pressure) while Granites are igneous (solidified magma) which make them harder and more durable than Marbles.
Granite is also better resistant to scratches and spills by acidic, oily substances being less porous and has easier and lower maintenance.
Marble is more stylish and elegant while granite is heavy duty and robust.response / report this review -
18 December 2019
Definitely the best Benchtops in Perth. Their staff are very knowledgeable if not the best out there. Didnt know i have so many options for my kitchen until I met the people in Aurora Stone! So if you are looking for Marble, Granite, Porcelain, Onyx stone products.. Aurora Stone is the one to call
response / report this review -
16 December 2019
If you are looking to upgrade your kitchen, Aurora Stone's Benchtops is the best in Perth! Marble, Granite, Porcelain, Onyx, name it. Staff are easy to talk to and give efficient service. I can definitely recommend them.
response / report this review -
30 November 2019
Definitely the best benchtops in Perth. Their staff is very good and friendly. I would recommend Aurora Stone Products to my friends. Indeed the leading stone suppliers Perth residents and business owners have been trusting since 2001
response / report this review
