Allied

Location :

Unit 2/1 Foundation Pl, Pemulwuy NSW 2145
Added by Jopie, at 27 December 2019

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• Anonymous

  03 September 2020

  From the start they are very professional. Above and beyond with packing, loading and unloading. And price competitive!

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• Anonymous

  14 August 2020

  I got a quick quote at a reasonable price. Both the pick-up team and drop/off team were punctual, efficient and professional. The whole process was seamless. Great service!

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• Anonymous

  31 July 2020

  I wouldn't recommend Allied Pickfords. Had arranged for two boxes, a TV and a BBQ to be moved from Sydney to Brisbane. Price was well above there competitors, however believed to be receiving a superior service which unfortunately did not turn out to be true. I did not receive any updates about my move after items had been collected about where or when my items would be arriving. After following up I was advised that this should not have happened and heard nothing more about it till the day before my items were to arrive. They were punctual and arrived early however I only received the 2 boxes and the TV. No BBQ was present and they had no record of this even though I was quoted and had paid for the BBQ to be moved. I had advised them of this and was simply told it was not accounted for. Overall a very expensive move that resulted in me not receiving all items that had been paid for. Will have to arrange for another removalist for the BBQ.

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• Anonymous

  26 March 2020

  Avoid. Avoid. Avoid these negligent and careless movers.
  
  We contracted Allied after being assured of their experience and professionalism, and we were sorely let-down.
  
  We had them move us from Sydney to Queensland last year (Nov 2019) at a cost of around $12,000. Half of the guys loading cared, the other half couldn't care less. On reaching the destination, we found that a 60 inch TV (which we assured would be packed in a TV crate) was completely smashed due to be packed in only a layer of bubblewrap (see photo). Our Webber BBQ was bent, broken and twisted from being packed poorly. My Piano was suffered deep scratches and had white paint sprayed on it from somewhere. I had around a dozen custom-made perspex display cases, 5 of which were cracked and now require replacing.
  
  I chose not to go with Allied insurance as it was extremely expensive. Strongly suggest you go with an insurer such as CARTS removal insurance (along with a different removalist).
  
  After expressing my frustration over the phone at the poor job his company provided, Stacey Hipwell (male), the operations manager, contacted me and (eventually) offered me an ex-gratia payment of $500 for about what turned out to be around $6300 damage. Being ex-gratia, I took that payment to be as a 'sorry' for being, perhaps, so bad at what they do as well as going towards paying the excess for my insurance claim with CARTS.
  
  Fast-forward 4 months, and a dozen unreturned phone calls and emails, I eventually got hold of Stacey who rescinded his offer of $500 citing the fact that i was pursuing insurance for the other $5,800 he was not willing to cover despite Allied's clear negligence.
  
  For anyone who does not want to deal with negligent removalists or managers who are not true to their word, then again, do not let anyone from Allied touch your property. You will regret it and be very angry even months later.
  
  I should have listened to friends who had also had bad experiences with Allied.

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• Anonymous

  03 January 2020

  Moved from a large 3 bedroom apartment in Sydney to N Queensland on 16 Dec 2019
  Damage to front door of the property as well as to several pieces of furniture, toaster was dented due to not being packed properly. There was more paper surrounding our plastic ware.
  They sent just 1 packer for a big job and never responded to me when I expressed my concerns that we needed at least another person. Ended up having multiple others come and go during the day, which lead to inconsistency with the packing, poor packing, boxes not marked at all and many just marked as "misc".
  One of the packers ate an apple and then wrapped up the apple core & put it inside one of our boxes, which was nasty mouldy surprise we found whilst unpacking (photo attached).
  No customer service whatsoever from the Branch Manager, Stacey - phone calls and emails have gone completely unanswered.
  Damage that we were told was going to be reported back to the office never was.
  Both the upload and delivery were made on time (actually earlier than expected with no phone calls en route as we were told we would get).
  Elizabeth Brown, the Internal Sales Domestic Coordinator, was lovely to work with & was responsive & helpful from the beginning but no response, apology or any kind of resolution whatsoever from Stacey, the Branch Manager or from our Moving Consultant, Tilly. Truly astounding & appalling such a lack of customer care!
  Do not use them!

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