About
Location :
Added by Jopie, at 10 November 2015
Opening Hours
- Monday 11:30 AM – 9:00 PM
- Tuesday 11:30 AM – 9:00 PM
- Wednesday 11:30 AM – 9:00 PM
- Thursday 11:30 AM – 9:00 PM
- Friday 11:30 AM – 9:00 PM
- Saturday 11:30 AM – 9:00 PM
- Sunday 11:30 AM – 9:00 PM
Gallery
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6 Reviews
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07 August 2017
GRAUENHAFTES PERSONAL! Ich wurde noch nie so unhöflich von einer Servicekraft behandelt. Patzige Bemerkungen, Augenrollen usw. Die bestellte Suppe wurde vergessen, auf Nachfrage kam die Antwort "die muss der falsche Tisch bekommen haben." Keine Entschuldigung, gar nichts! Auf die erneute Frage ob die Suppe denn noch kommt meinte die Kellnerin diese hätte sie schon storniert und die Küche schließt jetzt. Im Endeffekt wurde die Suppe als "Nachspeise" gereicht und obendrein war der Leberknödel stark verbrannt und ungenießbar.
Abschließend kam dann noch die Frage was ich denn von Beruf sei?!? Was auch immer sie damit bezwecken wollte weiß ich nicht, da ich mich auf diese Diskussion nicht einlassen wollte und stattdessen lieber fluchtartig das Lokal verlassen habe das ich bestimmt NIE WIEDER besuchen werde!response / report this review -
11 April 2017
Große Enttäuschung. Das schön gelegene Restaurant ist überteuert und die ÄUSSERTS unhöfliche Bedienung gab uns den Rest.
Nach einem ausgiebigen Wandertag wollten wir (7 Frauen) und im Stefanihof etwas zu Essen kaufen. Auf unsere Bitte zwei Tische zusammenzustellen, wurden wir mit den Worten "Wo kommen wir da hin wenn das jeder macht?!" abgefertigt. Das nur mäßig schmeckende (zu fettige Käsespätzle, kleine Portionen für viel Geld) wurde lieblos und grimmig serviert.
Unseren Kaffee und die Nachspeise konsumierten wir lieber anders wo.
Sehr schade.response / report this review -
23 November 2016
Understated, very warm, welcoming, comfortable and well-staffed hotel in idyllic lakeside location, well placed for a walking holiday in summer.
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14 September 2016
My husband and I booked one night for the bike event. We contacted the hotel extra for late check-out which should be till 16:00.
From the beginning, the male receptionist was quite rude. He gave us a hard time with late check-out which we had already paid and the wrong time for breakfast.
Also the housekeeper came into our room without knocking TWICE.
It was annoying us enough. Fortunately the other staff are really nice and helpful, but again, his attitude is not acceptable.response / report this review -
14 September 2016
For the Eddy Merckx Classic cycling race we had booked a hotel that was centrally located to the start and finish line. Unfortunately the second we stepped into the door it was a disappointment.
Upon arrival I asked a guy standing around where the reception is. Only then I realized he was working there. Rudly he responded and said here of course. Now, the reception does not look like a reception usually does. It's a little table, no more than that. This of course would not be a problem, just the way the receptionist replied and gave us an attitude and unwelcoming impression.
The disappointment continued when we were told that the check out time was 11am. I replied, sorry but could you please check I have specifically booked late check out until 4pm. His reply: I don't know anything about it. You have to ask Mrs. Minar when she is back. Continuing with wrong breakfast times and more attitude and unfriendly behaviour we went to the room to drop our things.
Later in the evening we met Mrs. Minar who then confirmed that we did have late check out until 3pm, not 4pm as per my eMail confirmation but it didn't really matter. We were then also given the correct breakfast times.
In the evening we had dinner at the restaurant as unfortunately we had booked a half board arrangement. Dinner was ok but the atmosphere was very stressed. In general, the above mentioned guy and Mrs. Minar kept running around and replying in stressed manners made a weird and not very comfortable impression.
Lastly, the following day my wife came back to the room before me to take a shower. Obviously housekeeping was not aware that we had booked late check out. They just went into the room without knocking the door.
Upon my return I crossed ways with the earlier mentioned employee again. I had just finished the cycling race and was about to go upstairs when he told me that the room is needed for another booking. It was 1.20pm! This was enough and I told that his attitude was unacceptable.
This must have been one of the worst stays ever. What a disappointment. Even if this was the last available hotel room, I would never take it again.response / report this review -
17 November 2015
Lovely place
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