The hotel is located very close to the best mall in Innsbruck. Within 3-5 minutes by foot. Free parking is provided. Location is in a commercial area. Breakfast buffet is good although the service seems a bit overwhelmed at times. Room service is efficient and quick. Just a warning to guests who may have mobility issues, the showers are in bathtubs and getting in and out could be dangerous as the tubs are high. I'd rate this hotel as 3-star. No more as maintenance to the building would need to be improved.
Easily accessible from town via the frequent public transport. The staff are very friendly and speak good English. The rooms are reasonably priced and we had breakfast included. It was continental style, with croissants, cold meats, cereal, fruits, etc.. The room was clean and had an en suite, making it a great place to crash after a long day sightseeing! Recommended for a visit to Innsbruck, we'd definitely come here again.
Very well appointed hotel. Good breakfast spread
Very close to the bus stop (both lines F and T direction downtown and Grassmayr bells museum) but watch out for traffic jams in Olympiastrasse. Clean and comfortable rooms; corridors would need a better care instead.
The hotel's location is very good, the panorama on the beautiful mountains is amazing. The room was very nice, calm, clean, modern and comfortable. The door function with magnetic lock. It's a perfect choice. I can only recommend it.
Worst hotel in Europe
A/c doesn't work, when you call reception they told us to open the window and let the fresh air come in.
Breakfast was a joke. Hardly any choices especially for vegetarians.
Room sizes are extremely small, if you have two check-in luggage. You are screwed, can't even walk.
Staff is very rude and doesn't even speak English.
Stayed 2 nights on business. Clean rooms and good breakfast. As a brit, it would be nice to have tea making facilities in the room
Es un buen lugar, cercano a carretera por lo que puede ser ruidoso, pero los servicios son en general buenos, tienen un muy buen desayuno bufete, el cuarto es cómodo, con tina, hay una plaza cercana.
It may be a bit away from the centre but it is a nice hotel and transport to city centre and ski fields is cheap and easy to organise
not a big hotel but it has nice ambience and outdoor views
The restaurant is well kept. Breakfast is always good. Central location in the beautiful town of Innsbruck. The maids there are really nice and clean up the beds when you leave.it was alot of fun here
Might as well have slept at a rock concert!
Our room was above the bar slash recreation room so we endured loud music and screaming all night long. With a three year old, and a six hour drive home, this made things so miserable. Staff said, "It's Saturday night so" followed by, "it lasts till 1 or 2am". When I asked to speak to management I was told he was "new here", "alone", and management would be in at 7am. This is considered a four star venue?? Clean rooms and free parking don't make up for rude staff and a ridiculous amount of noise. Not everyone is here to apres ski, some of us want a quiet night of rest.
Never again!!!