0 stars. I returned my rental car one week early at the beginning of March 2018. eZhire owe me 368AED for the early return of the car and despite asking for the refund on an almost-daily basis since March, I have still not received the refund (it’s now May 1st). I have been told 1. “I’m checking with accounts and we will update you tomorrow morning” approximately 20 times. 2. “Our accounts system is down and we cannot view your file.” 3. “I am on leave and cannot currently deal with the request” 4. “I will get my colleague to update you.” And I never hear anything back from them. Don’t use this car rental company.
The best in Dubai, excellent customer service, fast, and reliable.
booking again with them ♡
Awesome experience with these guys. Car delivered the same day, super easy to book via the app and great service. Highly recommend.
Thank you for all your help, we were stranded and you were able to deliver the car for us and extend us with ease. Will now be my go to company for all my rental car needs!! Can't say enough about their Customer Service team, very friendly and efficient!!
It was a good experience from the start to the end. My enquiries were handled well through WhatsApp. Car was clean and my family enjoyed our trip in Dubai because of the car. Appreciated your patience handling my queries throughout! 😊 Will use this again next time I’m in Dubai!
Although we were unable to rent a car, Hassan was extremely helpful and kind. He took the time to advise us on other means of transport and helped plan our day in the city. I will definitely use their services next time i get the chance.
Friendly and helpful team. Got a wrong car delivered but the thing which I liked about Waqar and Farzad that they didn’t leave me hanging and provided a solution with a replacement car. They answered the calls and whatsapp message without any delays. I will use EZHIRE for my next requirement and would recommend to others as well!!
Waqar and Farzad once again thanks for being such a professional company by accepting the mistake and giving solution on the spot (which is difficult to find out these days).
Amazing experience choosing and renting the vehicle and great service provided by eZhire Rent A Car Service. Very Prompt! Keep up the good work!
I'm very happy with the service of eZhire.They deliver me Hyundai Accent on time and rates are also affordable.Excellent customers service from Mr.hassan and Mr.speenullah.I will always prefer to myself and for others also.
eZhire is a car rental mobile app, once you download and register, ezhire gets the car delivered to you. It's like an uber for rent a car. Prices are atlest 25℅ cheaper than the major car rental brands. Getting the car delivered is easy, just select the car, tap on number of day and press deliver now, that's it.
Very good service, my car meet with an accident and they handled everything very professionally and replaced me the car as well :)
Customer service was very professional, I downloaded their app, booking was pretty easy and car was in good condition