Name: Mediclinic Welcare Hospital
Address: 2nd Street, Garhoud - Dubai - United Arab Emirates, AE
Telephone: +971 4 282 7788

Mediclinic Welcare Hospital is a hospital, located at 2nd Street, Garhoud - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 282 7788, visit their website www.mediclinic.ae for more detailed information.

Location :

2nd Street, Garhoud - Dubai - United Arab Emirates

Contacts :

Added by Jopie, at 17 December 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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PBJR Express

13 April 2018

Well managed hospital. I can never forget this hospital in my lifetime as my daughter is born in this hospital. This hospital has 24x7 emergency ward. always get my kids to this hospital, whenever they fall sick especially in the night.
Alia Ciornaia

09 April 2018

Had a surgery. Dr. Ghazala one of kindness person. All staff so polite and helpful. Room is big, daily cleansing. Big choice of food. In general I'm totally satisfy.
Khaled AlHouli

20 March 2018

Never again!
We are forced to do unnecessary costly tests and examination.. what for!

Friendly staff.
ER Dr.s diagnoses varies from one to another! which rally put us in a big confusion and sometime wrong diagnose.
In addition so many tests and examination for a simple flu! In the end that describe the same medicine!
Diana Hart

18 March 2018

Amazing Doctors and nurses. Saved my life. Highly recommend it.
Riadh Ben

19 February 2018

Really that unprofessional and big miss respectmy appointment was 12:30 and they make me waiting for the orthopedist for more than 40 minutes delayno update no apologizereally I am dearly disappointed and regret to comeanyway it will be my last time and I won’t hesitate to share my opinion as much as I can.
ButDr..Youssef Fellaha, was extremely polite with an excellent manners and he apologized on behalf of his colleagues.
Thank you
Regards
Kiran Kumar

15 December 2017

Wait is forever in in the emergency section. Although not many patients this was frustrating.
Rustic Look

14 December 2017

Visited this place, extraordinary set up. Very good with children and gynae. Bit expensive.
Abdullah Abid

11 December 2017

No words! Excellent well-trained professional medical staff. I been here for more than 10 to 12 times. Highly recommended!
Shabeer Ahmd

07 December 2017

Very good care by the doctors and nursing staff. Adnin staff at maternity ward reception is unfriendly. Admin service quality has considerably lowered compared to my earlier experiences
Nader Ibrahim

24 September 2017

I came to Dubai to spend 4 days in business and I had a sudden emergency yesterday without much time available but the reception in ER was very courteous and helpful.. I was treated by GP Dr. Mohammed AlAzzawi, and he is a person you will never forget for his friendly, informative, dedicated and compassionate attitude. He put me thru initial testing and examinations. He diagnosed my case and put me to medication. Thank you Dr. Azzawi.. I'm sure you kept all your vows and I was lucky to meet you yesterday. You are a great professional with magnitude of values that are not much available in our world now.. I wish you all the best in your career and life.. Teach others because you are a genuine person and doctor. Thanks to the Mediclinic Welcare Hospital for their great service and treatment.
Sanjeev Kohli

17 September 2017

Mediclinic WellCare is a highly unprofessional hospital with highly unprofessional and rude doctors. I have routinely waited for over 30 mins to an hour to see doctors at this hospital despite having confirmed appointments. It seems to be standard for patients at this hospital to wait while the Doctors routinely run behind schedule. And till date, I have never heard a word of apology from any Doctor at this hospital for being late. Funny enough, once I was late by 3 mins (reached Doctor's office at 1448 instead of my appointment time of 1445), and the Doctor (Dr. Samir Shirodkar) refused to conduct the consultation. Moreover, he was extremely rude and visibly angry that I was late (3 mins). It was shocking to experience this one-sided equation (patient's time vs. doctor's time).

I made a formal complaint about this situation to Mediclinic. I subsequently received a call from another Doctor (Dr. Mohamed I think, not sure) highlighting that he received my complaint and he did an investigation on behalf of the hospital. His conclusion was that I was the one at fault as the doctor was expecting me at 1430, thereby implying that I was 18 mins late. As far as I remember, and I have an SMS confirmation from Mediclinic, my appointment was for 1445. I never booked the appointment at1430, nor did I ever agree to change the timing. When I asked the Medical officer to review the appointment system to verify the situation, he refused to do so and told me "I can only tell you what's written in this email from Dr. Samir". That's how pathetic a response I received for my complaint. I wasted over an hour of my time to make the trip back and forth only to be turned back by a Doctor who can not manage his schedule. And then another 30 mins making a complaint and dealing with the pathetic customer service.

In summary, Mediclinic wellcare and its doctors take patients for granted. In my opinion, going to mediclinic WellCare only makes sense if one is willing to pay the price for a service that is going to be delivered as per the service provider's wishes. Customer in this case has no rights and no value. I would highly discourage anyone from visiting this hospital.

[Additional Background: Dr. Samir's office called me that morning asking if I could come earlier at 1430. I categorically declined that request and told his nurse that I won't be able to make it at 1430. I even asked her to cancel my 1445 appointment if that will not work for the doctor. At this point, I was told that its fine, 1445 would still work for the Doctor, which clearly wasn't the case.

It seems that the Doctor asked his office to move my appointment to 1430, and assumed that the appointment got rescheduled, and therefore, took out his anger / frustration at me for the delay. Only issue - I didn't agree to making it to his office at 1430. In the end, I am glad I didn't see this unprofessional Doctor.]
Hatim Fayez

09 September 2017

It worth more than 5 stars . Doctors are very professional also nurses, accountants , pharmacist and even room service . They have good technology in all specialities . Here you will get 5 stars service with a very reasonable and suitable cost . Totally recommend this marvelous place for any speciality and whatever the disease
Anjana Das

17 July 2017

We had to visit the emergency here on a brief stop over in the middle of our trip from USA to India due to an accident my son had at the hotel. We were promptly attended to and the doctor was patient enough to listen to us, explain our options and their consequences. My son had to have stitches that were very well done and we were in and out in an hour or so, in time to catch our next flight. Their charges seemed a little over the top even by US standards, but for the level of care provided in such a delicate situation, I would treat that as secondary
Sumayya Hussain

03 May 2017

It's the best hospital. The staff and doctors are so friendly. The nurses treat you with care and listen to you and the best thing is that the smile never leaves their face. Everyone is so helpful. I have recommended this hospital to everyone I know.
Sia Janpour

13 April 2017

Amazing Service, Friendly and helpful staff, DOCTOR NOURI is the BEST. We are so satisfied with this hospital. Highly recommended.!!!
Radhika Ramasamy

08 March 2017

Being in Welcare is like with someone who really cares for you.All staff,nurses and doctors are absolutely dedicated towards patients comfort and need.Make you feel in safe hands.Thank you loads for the care and Best wishes for the Team forever🌟🌟🌟🌟🌟
Jacob Chandapillai

09 January 2017

Good Hospital with very friendly staffs and some very famous doctors. The hospital is very famous for maternity services. There is a 24 hours emergency service
Afreen Sheema

24 December 2016

Always excellent hospital.quick chk up, emergency is also best.all doctors are the BEST PROFESSIONALS,be it any doctor.
When admitted the nurses handle the care so well that u feel home.
Whatever condition you may go there,u will come out well recovered.
Never a doctor here gives antibiotic ,unless a very severe condition.