Name: Golden Tulip Khatt Springs Resort
Address: khatt street - Ras el Kaimah - United Arab Emirates, AE
Telephone: +971 7 244 8777

Golden Tulip Khatt Springs Resort is a parking, located at khatt street - Ras el Kaimah - United Arab Emirates. They can be contacted via phone at +971 7 244 8777, visit their website www.goldentulipkhattsprings.com for more detailed information.

Location :

khatt street - Ras el Kaimah - United Arab Emirates

Contacts :

Added by Jopie, at 23 March 2017

Monday 6:30 AM – 11:00 PM
Tuesday 6:30 AM – 11:00 PM
Wednesday 6:30 AM – 11:00 PM
Thursday 6:30 AM – 11:00 PM
Friday 6:30 AM – 11:00 PM
Saturday 7:30 AM – 11:00 PM
Sunday 7:30 AM – 11:00 PM

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Shashank M

25 April 2018

Nice place to hangout quite far from main Ras al khaima. City ..situated separately on a small hill top room date are good and quick service the common pool is outside so not usable during hot summers under direct sun they do have individual male and female pools indoor but are quite small
Alex Big

13 April 2018

Nothing special, waste of efforts and money in going so far . Reception area in ground floor looks good . Very old property not properly maintained. I will show u pictures of some of good areas.
Mohamed Aasim

08 April 2018

Guys whats going on? This is the second time in this year that I stayed here. both the times you guys had no towels (not extra towels), No towels at all in the room! No extra pillows! This is the second time that the indoor pools are under maintenance. Had to use the Khatt Springs which is additionally chargeable.
This used to be an amazing hotel some years ago. I don't think I will stay here ever again. Very bad experience!
Jammy Hao

06 April 2018

High performance of the hotel. Very quiet. The environment is very good. Wake up in the morning. You will hear the cries of cattle and sheep of villages nearby. Very close to nature. The hotel is located in the foot of the mountain. The foot of the mountain natural hot springs. Can go to the spa👍👍
Asma Sajid

19 March 2018

It was good the staff was caring and polite. Nice atmosphere and khatt is the place to calm down our souls. Hot water spring swimming experience was quite good. The only thing that staff sometimes dont response the phone calls . Few times happened with us before our arrival. On the whole the visit was 5 star
Kartik Satija

18 February 2018

Average Hotel. A basic 3 star property (although they claim to be a 4 star). It cannot be called a resort, since there isnt much activity to do in there, except an outdoor swimming pool and Gym, steam and sauna.
Good thing about this place is that it is very peaceful, nothing much around it, its located in a very quite place.
Breakfast was poor, limited options and the food was just average. We requested for a fresh omlette and it was declined. Service is poor, staff does not seem to be trained well.
In the room requested an extra glass and they refused first saying they will charge for an extra empty glass..this was very weird ..however after insisting they got it.
Overall a very budget and average place to stay..deserves 5 out of 10.
Davy Taylor

17 February 2018

For the price you pay to stay here you should get more. They only give you internet for 24 hours only and just 1 device. And when your times up you have to call for them to bring you a new user name and password. Don't ask for ice after 1030 it will cost you 12 Dirhams. The food menu didn't have a lot of selection.
Adnan Javed

16 February 2018

Very quite and relaxing place with good staff, if you want to have a getaway from the city and all of its noise than this is the place for you
Osama Sabry

01 January 2018

Amazing new year gala, the food was various and yummy. The stuff is very polite. Just one comment regarding the breakfast buffet that may be better with more option and choices. Thanks
Daniel Radu

28 December 2017

Really interesting hotel in the middle of the wild. Good to relax with the partner, many facilities inside the hotel. Good service, friendly staff, especially the Nepalese lady at the spa(hard to remember the name - sorry!) - A little noisy and many disturbances by the outside pool area, could improve on addition of seats and opening the bar.
Laurentiu Ionescu

23 November 2017

Rooms are big and clean, bathrooms big also, very quiet, need a bit more more to spend on maintenance, swimming pool water cold, nice gym, overall i would rate a good place to stay, away from noise and traffic of Dubai 😋 .
Jaap Van Wyk

21 November 2017

The staff are friendly but the facilities are a bit rundown and needs attention not bad value for money
Valen Falcao

18 November 2017

Pretty chill place to hang out with friends and family. Not to crowded, yet a beer takes 30 min to hit you table. 😜
Daniël Venter

06 November 2017

Excellent value for money (if you buy your room on a discount site, of course!)
We were pleasantly surprised.
Leon Reynolds

22 September 2017

Terrible customer service. They made reservations for a date that they told me was not available and then said it was my fault to have not checked my reservation confirmation reply. How can you call someone to say that the initial reservation request could not be granted then after changing dates and room category and sending an updated email to confirm the changes made, you made reservation for an incorrect date then blame the client. I would never recommend staying at a hotel where staff is this incompetent and unapologetic when it is clearly their error. Costly lesson. I would never recommend this hotel to anyone - stay clear!!
منذر شناق

16 September 2017

Very nice hotel..clean ..nice rooms..nice staff. ill try it again and again ..many thanks to them
Vajeeh Azeeniya

10 September 2017

Had unsatisfactory experience .. lack of welcoming attitude by receptionist. Had to wait for long for check in since the receptionist was on the call.
Appreciate the complimentary meals for the kids.
Dinner was not much to our expectation though the breakfast was fine.
Navin Kumar

10 September 2017

Wonderful hotel, outside from the city. Pure country side ( I mean it). Nice food. We had Dinner and Breakfast in the hotel. Being an Indian Vegetarian initially found the dinner buffet hard as you will not have any options, but we liked the pasta and other veg options. Swimming pool, 3 in total (1 common, 1 exclusive men, 1 exclusive women), Separate Sauna, Gym all are great. I was not able to try to the Hot springs. WI-FI free for one device per room and it was of good speed.
One advise would be to go early during weekends as it would take a longtime to check in due to the rush.
Parking is not available and you have to park on the private road leading to the hotel as the hotel is situated on top of a small hill.
I will sure visit once again to enjoy the hit springs.
Aruma George

01 September 2017

We went on a weekday when it was a lot quieter. As a group, it was good fun and we had some great services. Buffet options are average.
Omer Al Tamimi

11 April 2017

well the staff at help desk are not so happy when u have an discounted offer,or they have been told to entertain people when they answer the call after long to long hours of ringing that to just mention to upgrade as standard rooms are not available.not at all cooperative specially Ms.Mari, its like an fish market crowded at the reception,there are no equipment's available in the room,like toothpaste,tooth brush,etc,,, Food was not much good it was mostly vegetarian food,No BBQ items available,indoor swimming pool water was very cold,no 1 used it, there are no much channels at TV & the worst part we lived at first floor & some Indian group checked in around 11 pm & it was so noisy as if they have bought that hotel & the whole floor was belonged to them, i have made twice complained to the reception but NO use they couldn't handle them..

Over all the place near by is quiet calm area, no traffic, but required some entertainment, or some music at buffet lobby,or outer surface place where to sit,, its good to go for one time visit only
Zoe Van Mil

06 April 2017

Check in was okay. Hot water and shower was very average. A bit disappointing.
Jenise Fernandes Prithwani

04 April 2017

The property has an amazing location.different. ..tucked in the mountains.but the management really needs to get their act together and maintain the hotelthe rooms are clean.but the common areas like pool area and changing rooms are pathetic And filthyhousekeeping really needs more staff or u need more security to start correcting ur guests.
Jane Elliott

04 April 2017

I enjoyed my stay immensely. The hotel is beautiful, with picturesque views. The hot springs were especially refreshing and I had a relaxing massage at the tranquil Spa. All in all excellent value for money.
Sweta Fule

30 March 2017

When I first called up to check availability before purchasing the offer on Groupon, it seemed like the lady at the front desk was informed to not entertain any discounted offers and declined the availability of the standard room (which was the offer) directly, instead kept pushing to the superior rooms which was an additional charge with an excuse that all rooms were fully booked, with limited availability to superior rooms. Also, tried the sales gimmick to up-sell promoting the fact that it would be an additional for my hubby's birthday!!!

Well, when I tried to call back, this time, with an intent to make the upgrade, yes!! hubby's birthday, and reserve the superior room, the call / several calls were not answered, it almost seemed deliberate as the first call was picked up in the first 2 rings, while later the calls were not picked up despite several rings.

So very bad first impression. Even before we could experience the stay, felt judged by the staff. I am sure the facilities are great, but if this is the first response to your clients, the so called "customer experience"gets impacted negatively even before it starts and add to it the poor referrals.