The worst bank in the UAE , the employees have no idea about their job ,and less skilled , just waste of money
Extremely lazy and rude set of people work here. Even the security guard was very dismissive at first, but when I proceeded to put a Negative feedback on their customer service kiosk, he started coming on to me too much saying that the machine was not working and requested me to come tomorrow and stuff.
The branch manager and customer service reps at the Mall of Emirates branch (Evening Shift) were 100 times more courteous and immediately tended to my needs in a satisfactory manner.
Convenient place, near by metro station Difc. Quick customer service.
Very rude and lazy people are there they dont respond in good way having very bad experience for my liability my humble request for u guys please dont go there for liability letter you wont get on time and will have to waste your time for sure
The worst service ever
Terrible customer care on the phone. I called once and was transferred to another department without letting me finish and no one was answering the phone there. I kept hanging there 5 minutes and deiced to call back. Same thing happened again. Please train your staff how to properly speak to your clients and cooperate in proper time.
Great
Located at main sheikh zayed road. Easy access and staff is very supportive
Very rude and lazy people are there they dont respond in good way having very bad experience for my liability my humble request for u guys please dont go here for liability letter you wont get on time and will have to waste your time for sure
Very dissapointed. They told me I will be informed once my no liability certificate is ready, I NEVER RECIEVED A CALL althought the rude person who helped me(one with the glasses) told me he called me and told me that the letter is readyI was probably sleeping while having this imaginary conversation with him! Now my letter is already expiring which means I will need another one, of corse paying again 50aed for their mistake. I will just change the bank as this one (with their the most rudest staff) is completelly useless!!!
SALAM
I am very disappointed in the DIB SHK ZAYED BRANCH. They do not ever pick up their calls, delay all work and cause you a lot of stress.
I hope some higher official can solve this problem.