Terrible customer service in the contact centre! worst!
Terrible service overall and not only at this branch of their's but also over at The Greens, Karama and Burdubai branches.They almost always respond to a customer with "NO", rather than giving options or solutions.
AT MOE the receptionist looks like she is half asleep and bored or irritated to answer customers positively
Banks like ADCB really need to learn customer service from Asian banks!
By the wayperhaps it is time the ADCB website Manager and MOE branch updated their WRONG phone number of the branch all over the internet!Probably done on purpose to avoid receiving customer calls! :)
To be honoust with you; i went to this branch to apply for a service; it took almost 10 minutes to finish everything the staff are superfastthey deserve good incentives for their effortsthank you ADCB
Excellent, very helpful and efficient!!
Phillipinos thinking they are the CFOs of the bank. Useless
Very poor front desk service , it's very hard to get a reply from them .
Helpline is only for name never got answer all the time if i need to know about anything i have to visit branch spend my whole day .
They show 10 am to 10 pm butto actual timing is 9pm
It's never easy to understand how bank calculates profit. Crowded 😞