Fantastic service. Great crowd. Good food. Friendly staff. Great ambiance. They play good music. Sometime choice of yoir favourite music on request. Do try the food it's very good. They also have pool table. Staff to assist your in game. Located on the first floor of Ascot hotel. Well located hotel in heart of bur Dubai on main Street of Khalid bin Waleed road. Computer street. Valet parking available. Highly recommended.
NICE STAY, Clean good rooms. Have a good breakfast spread. They have a discotheque in the premise so it gets noisy for some of the rooms
It's a complete hotel with many facilities.
Spacious room.
Good service.
Centrally located near the market.
Hotel staff was excellent You don't have to worry about anything They will help you whenever you need Goan restaurant has great food Rooms are bit smaller but you won't feel any problem
Will definitely recommend you
Hotel location very good. Room are excellent. Breakfast good.
Biggest problem is very rude staff attitude which I read from other guest also. Receptionist don't even wants to listen but to continue her point.
I asked for Internet password but they gave me wrong password. Second day I asked again for the same but again wrong password. Upon complain to them I got no reply. Just wondering what's the big deal to provide the service they promised.
I found other guests have also complained the same in the past about something similar issue.
Those guys are spoiling the hotel reputation. If given a chance I will fire receptionist followed by IT person.
They are big shame for the excellent Hotel.
Rooms are OK. Staff is not courteous, or rather rude. This hotel misses little things that makes a hotel stand out. In my 5 nights of stay, I faced many problems, most of them with the staff. They seriously have some really rude staff.
Enjoyed stay at Ascot.. Just on to allot the room on time Rekha the receptionist upgraded our room to Windsor suit, which was unbelievable and just a dream room.. Everything is fantastic. Location, connectivity, ambience, swimming pool, sauna, steam Everything.
Royal Ascot is really beautiful property. It's location is near Meena bazaar and metro. The public and private transport is easily available.Staff members are very courteous and helpful especially Ravi Jain
Amazing stay
best was roof top swimming pool
Food was good and service too
Location good and nearby to shopping and eating places. Commute to dubai site seeing places is easy also. Place good for indian visiting with families. Good buffet options in breakfast
Allways a nice hotel with good room service and restaurants. Check in takes some time, I have stayed here several times and allways been happy. The last time though I got a smoking room, without asking for it (since the stay would be just a few hours I did not comment or request a change).
Very nice, good n located hotel to stay.
Cordial staff,specially mr Peter (reception person, sorry forgot to ask name) .
Breakfast awesome.
Paid them cash and they still charged the amount of an extra day to my card,had to carry my bags up to my not ready room myself upon arrival and to my surprise a tiny room cupboard for a room and they're charging more than neighbouring hotels that were cheaper at the time. It gets really noisy as night as they have a nightclub on the ground floor and one on the top floor, you really can't win with this place, the pool they say they have is a lie its actually on the roof of the sister hotel that's next to it,you can't say you have a pool if it isn't on your property. Just thought I'd try something new, you live and you learn. Learn fromy experience and stay away from this place if you value comfort and your hard earned cash. You'd be better off staying on one of those air conditioned bus stops.
It was a beautiful hotel with a brilliant breakfast. It was kind of repetitive but it is in a good location. Jumbo electronics and Communication mart are almost at a walking distance. Meena Bazar too is just few minutes away. 2 departmental stores were nearby I too with a brilliant Pizza place just around the corner. This hotel has a great location. The hotel itself I had a pretty good swimming pool to chill out in the evening at the top floor. The gym was decent too. All in all, it's a great package for the price to stay here.
Good hotel with nice decor. Breakfast buffet is very good for Indian cuisine. Also plenty of restaurants in the hotel. Hotel is situated Close to meena bazaar and other amenities. Good food around. Good staff and friendly service. Room service is good but not 10 out of 10 could be better. Overall good place.
Stayed here for two weeks on a family holiday. The rooms are of good size and the quality of furniture is excellent. We did have to wait for a while for our rooms to be made up before checking in, however we didn´t mind as the lobby is so comfortable. The staff is really friendly. There is no tea making facilities available, however you can call and ask for some and they will bring it to you for free! Everyone is so polite and the location is ideal. In the middle of everything however it is not noisy.
Best place to have for holidays. Service and quality is good. up to the mark. little bit expensive.
The hotel staff is nice and friendly. However the rooms arent upto the expectations. The food from hotel's kitchen tastes different always. But due to its easy location this hotel can be a lender of last resort!
Very well managed and well furnished. Cordial staff. Nice place nearby.
I along with my family stayed in this royal ascot hotel for 5 days two weeks ago. This is a hotel with very bad standards. Staff are rude and no eye contact with guests. Almost all staff are busy with their mobile phones and chatting among themselves. No care for guests. The key card for door locks does not work well. This is a very old hotel falling apart with bad standards. Breakfast is a disaster, items running out, dirty tables, crockery cutlery chipped and stained. I requested to meet the general manager to rise my issues but he never made an attempt. I wrote a letter before leaving to the general manager but till date no reply or apology. This alone shows that no one really cares. Dirty water leaking from AC vents on to guest plates while having breakfast is a health hazard. No attention to detail in anything in this hotel. Me and family were very disappointed with this hotel.. We will never ever go back there again and will inform others not to book this hotel and make a mistake. Pool staff rude and always on mobile phone or chatting with spa staff next door.. Spa staff too always on mobile phones and never make an attempt to sell spa services.. Whole hotel language is philipino. No professionalism.. I am still waiting to hear from this hotel management an apology for bad standards thus a bad stay during my holidays. I had to go daily 3 times to reception to activate my room door key. Reception staff said this hotel has a serious problem with key cards but management does nothing about it.. In my view this hotel must be closed for for sometime and carry out a maintenance, repair the breakfast restaurant and train the staff then get back to business..
I was booked into this hotel by someone else as I was doing some business for them. The room was prepaid of 250 AED for one night.
When I arrived, the Filipino receptionist was very rude. After waiting for confirmation of the room, I gave my ID which was copied and I signed all forms.
She then told me I had to pay an extra 380 AED. I asked what for and she said taxes. I told her that taxes don't add up to 380 AED. When I asked again what the extra charge was for, she just told me that was an extra charge. I refused. By that time, a young Indian girl came out but wasn't any help.
I refused to pay an extra 380 AED and left.
WiFi cost 20 AED per hour, even in public areas.
Don't trust anything you read from this place.
Stayed December 2014.
Good ambience, awesome dj playing good music.
Love the Ladies night every Tuesdays. Enjoyed the drinks with Shishas.
I went in June 2015 .. Actually Dubai's so hot but when it's inside the hotel it's very cool and comfortable .,I liked that the most .It's also cheaper than other 5 star hotel.. They're doing nice work.. Remember you shouldn't go to lunch when it's The Ramadan festival
Value for money, nice location, very near to metro station and bus stand. Also near to meena bazar for a wonderful shopping experience.. staffs are very helpful, good breakfast, rooms are very comfortable..
very good hotel. excellent service. all the staff are friendly especially front office staff so co-operative . good food.