3 years ago my initial contract finished and as explaining to the consultant when requesting that they do not extend my contract I work away and will not be able to use the gym all the time and will be wasting my money. The consultant then tells me noooooo dont worry if you need just call in and we will freeze the account till you come back. Me following protocol called in to freeze my account as he told me I can do and me paying a monthly cash fee was unaware that the staff at zonefitness did not do so. I then return to the gym with a note that I am behind on payment. Just there and then I decided not to go back but spoke to the lady in accounts who told me I will have to pay the amount. Today an agent from the lawyers contacts me saying I need to pay an amount that is worth a years contract and no gym I phone is open so I can go and sort this out. I will not recommend any person run after cheap gyming when they cannot follow protocol that their sales consultants promise. Rather pay double and get a gym that does what they promise.
I would like to know why payments are being deducted when we are not even utilising the facility due to covid. This is stealing how is zone giving back to us but taking money without providing a service.
Friendly Warm Welcoming Staff, Very Spaces, Various Gym Equipment, Clean ladies bathrooms, spaces lockers, hairdryer.
This is where I build my body.
Great gym for a work out and their apparatus top class
Very nice place, good equipment helpful staff, all that's missing is lounge area with small cafe or health snack shop
Convenient and close to home. Staff are friendly and helpful. You are missed when you have not been for a while.
The best zone fitness branch in size and quality
Great gym for professional athletes and beginners. This facility has friendly staff
enough facilities to reach your training and fitness goals. staff is friendly the vibe allows you to focus on your own goals and people respectable towards your space. five stars if they had a pool.
Easy access, convenient, need to relook at their operating hours, especially Saturday times, closing at 3pm is way too early.
Not a bad gym at all. It's spacious, has plenty of equipment. Even during peak times of the day there is still enough equipment and I never find myself waiting for to use equipment. Unlike the tiny and cramped workout spaces at Virgin Active across the road.
I do think the staff could be more professional at the front desk, as well as some of the instructors. Also, what's up with the depressing, slow music that gets played. Kills my workout vibe.