Came to look for a part for my car when I arrived it seemed like the place had been closed down. Is this place still open?
Went in today hoping to put a deposit down on a vehicle.
Walked in looked around eventually found the vehicle I was interested in.. couldn't find anyone to help me.
Saw a chap sitting at his desk I made eye contact and said hello he nodded and just turned back to his computer.
Was in the showroom for around 10 minutes looking at the vehicle.
No Help.
Decided to take my money elsewhere.
I would NEVER EVER take my car again to this place.I took my car for repairs ( it was cutting and was showing an engine management sign). I took it to William Hunt the first time and I was told the issue has been resolved. I had to go to William Hunt 6 times and told the same thing that my car has been fixed. Actually when I took it in the 6th time it was worse than before. It was cutting worse than before and I have to wait 2 hours 15 minutes to be dropped of in the morning. I demanded a refund for the amount I paid and my car and left. It was possible to give them 0 I wouldn't miss that opportunity. I had the worst service ever in 6 years of driving my Opel Corsa. They are damaging William Hunt brand by the so called service they offer.
Great service. Place to relax and have coffee while you wait. Friendly and helpful staff.
Dont get back to you, pitty they give Williams Hunt such a bad name!!
Excellent Service, friendly staff, constant communication, they go above and beyond! Thanks Vivian!
I haven't experienced such a pitiful dealership. I was unfortunate to have my car serviced at the branch and will likely never return.
Good people with good service.
On Wednesday i call breakdown service to took my car to williams hunt because it was not starting on thursday i went to them to check what was the problem they said i must wait they are busy with other cars frdy late they phone my wife and axplained to her what was wrong with the car. lucky i was around town i went to them they also explained to me if they fixed the car i must pay R5400 for part(coilpack) ,wiring, labour and the battery i said no i dont have R5400.lately i found out that it was only a battery there was nothing wrong with coilpack and wiring
Difficult to write a review on their actual performance because they are almost impossible to get hold of.I have spent days on the phone trying to get their service dept.Keep getting cut off after a minutes or two hold.
Left messages same story no one gets back to you!useless try somewhere else
This letter speaks for it's self,
My worst ever purchase of a new vehicle.
Dealer Principal says it's "regrettable"
Dear Mr Mundel
Hope all is well?
I am trying to phone Paul.
His phone keep on going on voicemail.
The quote and Invoice, Registration and Alarm Certificate I have arranged are all correct.
We had 2 Utility surf units. Both Vin numbers are the same except for the last 3 digits of the Vin. 552 and 562
By mistake. I have the Utility at the branch I was supposed to have fitted with the accessories.
For the inconvenience I have a courtecy Chev Utility Club to offer till Wednesday.
The accessories I will fit and deliver on Wednesday.
Please note that all documents and Insurance information are correct.
Only the vehicle are not correct. And the correct vehicle will be as per the one invoiced.
This vehicle have no millage on the clock. Paul will have a New Utility once again.
Paul are furious and I want to explain that I will fetch that vehicle. Hand over the loan unit.
Fit the New Utility with no millage and deliver to him. I made the mistake and will collect and
Deliver. If I just know where to find Paul and bring in the Utility Club. Then I can get started with
Rectifying a very stupid mistake.
We are having stocktake tomorrow and his vehicle need to be counted.
Sincere apologies for all inconvenience caused.
Kind regards
Chantell Jacobs l Williams Hunt Group
New Vehicle Sales Executive
Williams Hunt Durban