About
Location :
Added by Jopie, at 24 June 2016
Opening Hours
- Monday 6:30 AM – 5:30 PM
- Tuesday 6:30 AM – 5:30 PM
- Wednesday 6:30 AM – 5:30 PM
- Thursday 6:30 AM – 5:30 PM
- Friday 6:30 AM – 5:30 PM
- Saturday 8:00 AM – 1:00 PM
- Sunday Closed
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15 Reviews
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29 March 2018
Effortless & professional. If the car performs as good as Tian then I am going to be very happy!
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15 February 2018
Their service is excellent, I applied for finance on a Thursday afternoon and got my vehicle the very next day. There were 1 or 2 hiccups along the way but their help through it all really impressed me.
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29 January 2018
I received excellent service from Tian Venter in the purchasing of my new vehicle. Tian went out of his way to insure that I get my vehicle the same day I made payment, knowing that I was without wheels, due to the sale of my previous vehicle. Keep up the good work Tian.
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03 December 2017
Was great as always to take my car to be serviced here. But they didnt have the stamp ready for my booklet, which means I had to go back.
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29 November 2017
Two stars - for the good service I used to get at Tommy Martin, before yesterday. I booked my car for a service with no issues. Took my car in, and requested they look at a third party immobilizer, and I asked them if they can help me with a roadworthy test. The lady said they will not look at my immobilzer, and they don't do roadworty tests, so they can't help me. After explaining to her that they've looked at my immobilizer multiple times before, she said she'll ask them. Why was a fight necessary to get there!
I've e-mailed Tommy Martin after the service to find out if they can help with the roadworthy - and surprise! They can. Not that their lovely service consultants know that.
At 14:30 she phoned to inform me that my car will be ready by latest 14:30. I told her I'll pick up my car around 16:00. At 15:45, there was no sign of my car. She told me it's because I said I'll get my car at 16:00. Which is nonsense, because what difference does 15 minutes make if the car would've been ready by 14:30. At 16:30 they only brought my car, so even if I was "on time" according to the service consultant, I still would've waited 30 minutes for my car!
The mats were not yet dry, boot wasn't even vacuumed, windshield was dirtier in the inside than before I brought the car.
Very, very disappointed. I tried phoning the service consultant, who conveniently didn't answer her phone. The sweet call assistant also put me through to the manager, who also weren't interested in taking my call.
It's time to find a different service center.response / report this review -
28 November 2017
They can improve their service by being more friendly and view customers as investors in their business.
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24 October 2017
Be carefulthey offer new car for Cost Prize, but give you trade-in way below its value
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06 September 2017
The first time I was there the staff was not very helpful. The second time around I got excellent service. They are very expensive with parts. An don't carry alot of stock.
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19 July 2017
Customer service needs attention.
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18 June 2017
I went there for a recall, service was good, but lack of data capture, I had to return home and come again because they didn't have the part for my car.
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14 January 2017
Great service and a great deal!
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03 January 2017
Just phoned for the price of part was told that reception would take all the details - only details she took was my name and number. What I expected was that the part that I needed would also be requsted so that when the guy calls, he has already done some groundwork..
PS: also as a customer, I dont want to hear that my call is not important because your "service department is very busy with customers right now". i am also a customer!response / report this review -
10 December 2016
Best place to service your vehicle. Very friendly and helpful staff, great service!!
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12 August 2016
Top class service!!! thanks to Henry hill for delivering my Isuzu bakkie all the way from krugerdorp to port Elizabeth 1000kms wow I called that super customer service !will keep you in mind for future business anytime thumbs up !
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01 July 2016
I have always been on the fence on what brand I'd like to buy needless to say thanks to the service I have pleasantly made up my mind. I'd rather have a prostate exam with a chair leg than come back.
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