Name: Telkom Direct Mitchells Plain
Address: AZ Berman Dr, Shop 104, The Promenade, Mitchells Plain, Cape Town, 7785, South Africa, ZA
Telephone: +27 21 376 0020

Telkom Direct Mitchells Plain is an electronics store, located at AZ Berman Dr, Shop 104, The Promenade, Mitchells Plain, Cape Town, 7785, South Africa. They can be contacted via phone at +27 21 376 0020, visit their website www.telkom.co.za for more detailed information.

Location :

AZ Berman Dr, Shop 104, The Promenade, Mitchells Plain, Cape Town, 7785

Contacts :

Added by Jopie, at 07 December 2017

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Cedric February

28 November 2021

I had to enquire about an account, and the assistant was just excellent in handling the query. The lady was friendly and efficient, and really tried her utmost to resolve my query, which she achieved.
Nicole Shannon

04 November 2021

1st I want to thank the consultant. she explained very clearly to my granny in detail so my granny could understand, secondly yoh what happened to help the elderly in wheelchairs or crutches first, I mean we waited about 30 mins, there were consultants that had no one infront of them, thy where just busy on their computers doing there work but no stopping to ask the people in front of the que how can I assist.
SIWAKHILE MSUTHU

01 November 2021

Great service from Cebisa and Thank you Nazeerah for helping me set up my phone
Solomon Williams

31 August 2021

Last I visited this telkom branch it still had the old look brown desks and brown furniture and let me tell you service was bad. My first option was to go to blue route mall but then I thought let me take a chance at promenade store again I just arrived at the store and within 2 minutes the host attended to me And I must say I'm impressed with the service and patience she had for me. Well done Nazeerah and I will definitely come to this store again She fixed my phone and went out of her way to help me Excellent service she's definitely a great host
L WILLIAMS

13 August 2021

Excellent service from a Mr Saadiq Abrahams. Very kind, friendly and welcoming, coupled with very good product knowledge. He went above and beyond and met all my expectations.

The only down side was the long wait, which is not his fault but are understandable due to the current circumstances we find ourselves in. I am however glad that I waited because he did a very good job. He delivered.

JOB WELL DONE Mr Abrahams.
Shameema Booysen

31 July 2021

They are easy to give you contracts, but when you need their assistance they are never available or the help they givd are not sufficient.
Asheer Akes Khan

05 July 2021

Thank You for the Extremely Helpful service from the staff at the Telkom branch in Mitchell's Plain Promenade
Especially one of the ladies Nazeerah Jacobs who is always willing to assist me and help even on her days off 😅
Staff is always nice and a special thanks to the gentlemen who helped me today he explained everything nicely to me thanks guys keep up the good guys I would recommend you guys any day
Janine Vorster

08 May 2021

We opted to go to the Mitchell's Plain store as they were the only ones who had stock of the phone we wanted.

Mishka was expecting us and she was simply amazing. Super efficient, friendly, most knowledgeable. The entire transaction was a breeze from start to finish.

Two Telkom store visits today. And two outstanding experiences. Hope management also acknowledges her brilliant customer service. She deserves it.
Marlene Simons

23 April 2021

Excellent, Nazeerah is always helpful with a big smile 😀, love her energy and willingness to help me. Thank you for always solving my queries .
Naz Galant

01 May 2018

This is by far the worst customer experience I have ever had. This Staff is rude and uncooperative . Unprofessional to say the least They have personal conversations ignore you no interaction . I went to get a prepaid sim. I took my Telkom bill as proof of address only to be told they don't accept that . I asked the women named Anneliese if I could go get a bank statement and she reluctantly rolled her eyes at me and said yes. I walked to the other end of the mall through hordes of people to get the statement only to rush back to the door beeing closed. I tried to explain to the security that I had been here 5minutes earlier and she never told me they closing now. I asked him to ask Anneliese if she will help me all I needed her to do was rica the sim for me. Only for the to look at me and said no they closed without hesitation. Now I have 4 existing contracts with Telkom . And this is the service I get . I am infuriated to say the least . This people have no regard for their customers it's like they doing me a Favour. I will definitely put it out there to anyone that cares to listen to stay away from this branch. I would rather drive out petrol to get people that actually care to do their work properly . At all cost people stay away from this store. They are horrible
Earl Koopman

18 December 2017

Poor service. I applied 2 months ago for wireless internet. First they closed my application and could not give me a reason why. Then the reopened the application and messed the whole process up again. Then i was informed that they will call me yeaterday to pick up the modem and stuff. I received no such call. I went in to the shop today. Again i was informed i would be contacted by 4 today. For 2 months i received no sms or call. The only time they corresponded with me is when i went in to enquire. Really bad pathetic service.
Naeem Logday

14 December 2017

A+ service