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Added by Jopie, at 14 December 2015
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15 Reviews
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20 February 2018
The use of foreign security personnel and admin is diminishing the image of the hotel, when you arrive at the hotel are rude, they don't know how to treat customers . They have no customer service or whatsoever they are not fit to work In a hotel that gets visitors like Seaboard Towers. The management has to do something about this before more people get disillusioned and chose Coastlands Hotel which is very close to Seaboard but offers great services and peace of mind.
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11 February 2018
i was there December 24-28 2017. They need to upgrade/buy the cuttlery , buy new beds ( not comfortable )and bedding (😈) pillow cases very bad my neck was stiff. gabbage at the corridors very very disturbing . non working of some lifts and dirty pool.. place was neat at our arrival. some rooms no cockroaches and mine few. rooms cleaned daily and towels changed. staff friendly and management responded to our shower blockage.The rooms must be for students . I enjoyed my stay. even the reception was friendly
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11 February 2018
Very filthy place and will never go there anymore. Pictures on their sites are deceiving and people who aren't staying around the place will think it's nice and beautiful well it is not the hotel is right at the heart of the town and taxis around. So wherever there's taxi we all know how the place can be and the hotel is not well taken care of its very filthy. At night if you think of going outside you firstly ask yourself lot of questions that if I walk out of my room wouldn't I be mugged on passages. This is how terrible the place is walls are very dirty. I have let my family down even my 10 year twins were complaining. I will never ever go there anymore.
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03 January 2018
Had a great time at this hotel. The staff was very friendly and helpful. My 5 days vacation with my friends was superb. I'm already trying to book now. Keep up the good work guys. I hope to secure a booking with you again
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03 December 2017
Let me start with a positive first:
it is very centrally located and close to the beach. one can literally walk to the beach. restaurants and eating places are conveniently situated close to the venue.
I was fortunate to have a room with some degree of Seaview and Harbour views which was great!
However if the service could be improved it would be a great place to stay - service are extremely poor!.
On arrival we notice several things missing and out of o order in our room:
I handed them a list of things that needed to be replaced or fixed and none of it was attended to:
1) the microwave door couldn't open - so No microwave oven!
2) the fridge didn't work - so No Fridge for us!
We had to by food on a daily basis to prevent food from going off in the heat!
3) the TV supposed to have some dish channels - never worked!
was broken we made do without TV! Would have been nice to at least watch a weather update etc.
4) there was no toilet seat on the toilet itself!
5) we couldn't shower initially as there were no tap handles!
6) No plug/stopper for bath wash basin or sink!
7) the worst while on our arrival we couldn't enter our rooms!
somebody had to fix the opening lock so that we could enter our room!
With some persistence, 5,6 and 7 hot attended to. The rest were just ignored in spite of our efforts and attempts to have o our stuff fixed or replaced.
Why advertise the facilities when it's all broken???
but overall it's really value for money as the rooms are spacious and it can sleep 4 people.
the rooms are reasonably priced and I suppose you get what you paid for,
but still I believe that if you are promised some services or facilities in your room, one expect it to be there!
we made do without the fridge, TV, microwave, toilet seat and the other stuff that I made my list but all in all the biggest selling point here is centrally located.
Percy Martin - Cape Town.response / report this review -
02 November 2017
It's a wonderful place for all people such as students as well as tenants.
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23 October 2017
It very smelly they must improved . But do its near the beach
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03 October 2017
Poor service, but nice atmosphere and preewdy ladies
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08 September 2017
Its perfect as a cheap place.
Some rooms are renuvated and others are smelly.Lovely view from some rooms.The staff are friendly.Smoking is allowed in the rooms.
Hot water and bathtub available so are stove,fridge,plates and cups.response / report this review -
13 August 2017
Smelling and everything it's dirty mmm mm. S
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08 January 2017
It is worse than high school residences
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14 December 2016
Guys don't book this place theres always something wrog with the rooms from bathrooms to non working tvs to beds and everything. Its not the worst. But not the best either. You will regret.
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13 December 2016
people's reviews are freaking me out. we are going to check in later on i just hope we dont find anything unusual. we just want a clean hotel plz.
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25 December 2015
Not properly prepared.
Not clean
Bathroom leaking, curtains are falling and beds are not comfortable at all.
The whole building is very dirty and smelly.
Service is poor.response / report this review -
21 December 2015
This place is simply pathetic! It's in serious need of a revamp!
Elevators are dirty
No shower curtain
Bathroom tap leaking (woke up to a puddle of water the next morning)
The key card 9/10 times didn't work.
Some lights are not working.
They have some ancient tv in the room and those beds are just as bad (and so is the chair)!
Even the curtain is hanging by a thread!
I wouldn't recommend this to anyone!response / report this review
