Samantha goes the extra mile to ensure her guest's stay is memorable. I attended a wedding there and the food was exquisite with impressive attention to detail.I highly recommend this guest house.
Wonderful staff, cottages, breakfast.
Beautiful peaceful nature setting just a stone throw from Cape Town
We booked this venue for a group basically for the entire premises for a period of almost 3 weeks. Whilst the staff were very friendly, I (as a business owner) found it VERY strange that the owner of the establishment went on holiday herself for most of this period (peak holiday season in South Africa)! Not only that but when they returned it was with visitors and they made full use of the facilities as if it was their private home! This I found most unprofessional as we basically had to share a limited space with the owners private guests and dogs who were quite invasive. When we asked for umbrellas and pool chairs we were told that the owner had take them camping and there were nothing for guests :-O.
We had to ask a few times for the pool to be cleaned of leaves so that we could swim. We also had to ask numerous times for the wifi to be reset as we could not access wifi.
Considering the drought situation in the Western Cape at the moment I was amazed that other than an A4 paper there was no effort to educate guests as to the water shortages. We had to ask for a bucket for the shower and Im not convinced that water was used appropriately.
Whilst we are animal lovers and I have no issue with dogs at the premises, these 3 dogs were not well controlled. The one dog had a serious eye infection and in sympathy with the dog we had to ask them to clean the eye repeatedly. The other two dogs were very large and boisterous dogs and while very sweet, they were constantly trying to take food from the kids or begging at the table, which eventually became very annoying (not to mention intimidating to some of the guests who were afraid of dogs).
I think the owners should take more care that their private life does not overlap with paying guests. Overall its a shame as the location is well situated, but the entire place needs updating and a good clean - the sleeper couches could not even be sat on comfortably, limited plates, glasses etc in the self catering, nothing matched, towels were threadbare, no extras, ie shower caps etc, knobs missing of the stove.
There is an air of neglect that permeates and if not for the wonderful cleaning staff, this would have been a very unsatisfactory experience.
What a beutiful venue. My son and new daughter's wedding was absolutely flawlessly wonderfull. Thanks to Sam and her hubby who are welcoming hosts that made our family and friends feel at home.
The place is beautiful and the staff are professional abd aim to please. It was a very good experience.
The best ever Wedding Destination for your wedding. They cater for everything.
Friendly service, lovely location. Well recommended.
I liked the property and the cleaning staff was very polite. But was not fond of what I thought is the owner. She first scolded me for allowing her dog to sit on the furniture. I was not aware she was not allowed on furniture as I was not informed. And then I was accused of feeding the dog. If you don't want the dogs around your clients, put them at the back.
Amazing friendly service, owner makes you feel like family. Beautiful place, really peaceful. Would definately go back
Beautiful lodge with great service
Had a really lovely stay in Oak Tree Cottage at Sacred Mointain Lodge. Very friendly owner and staff, great breakfast. Lovely tranquil place to unwind and relax. Highly recomended!
Beautiful stunning place, perfect for weddings
Perfect wedding venue! Intimate! Offers soooooo much more! We have had the absolute honour of attending a 3rd wedding at Sacred Mountain Lodge Mountain lodge this weekend. 3 years in a row and each experience better than the other. Great venue.. great service.. great food and serves an equally great breakfast!