Shopping at Pick n Pay Victoria Road is always an absolute pleasure.The staff are always so friendly and helpful.
Its overstaffed all employee's standing up against the wall next to the atm and tea machine.very unfriendly and useless
Today I was in line waiting to pay star satelite tv with much failed attemps
the teller asked me to give her my card as she said it kept declining due to an error of the machine I suggested we should try again. A black woman behind me made a comment to the teller in zulu and said "she thinks you going to steal her card must be a hot one" much to the amusement of the teller and other tellers
Because I can understand zuluI told her to mind her own busininess and told her that I can understand her.
She started verbally attacking me then threatened me in front of all the customers that we can take it outside. Meaning she wanted to fight me. The security heard this and did absolutely nothing about it unfazed and in
their normal position standing and holding up the wall.
In essence may I ask
What is that they do there?
I moved from there to another teller where the transaction took place without any problems .
It was difficult to find the manager which seemed sypathetic and apologized promised me he would follow this up contact me with the outcome. I am yet to see
You should revamp this store it is too full and untidy with staff just lazing around up and against that wall the tellers shout to one another and have long discussions with customers.
Today I had to see you can be threatened and nothing is done about.
Soon I will post a photo of the staff lazing around and against that wall of which mainly whites are discussed oblivious to the fact that most whites can understand zulu !!
Today was just another oneof those days !!!
Please explain to your employees they are not allowed to touch our bank cards. If the client hands it over and takes this risk up to them
This is why systems have been put into place so we donot have our cards cloned.
They know no better than ouselves to swipe our own cards.
Thank you!
Feedback.
Its been 3days and the manager Dennis as promised
never contacted me iro the incident.
Just comes to show what type of standard iro clients is entertained here.
I really like this Pick 'n Pay, it has a great butchery, good prices
Specifically when for 2 items advertised in the press for 29 March 2018. FRESH CHICKEN THIGHS AND DRUMS AND ARIEL 1.5 L LIQUID. BOTH WERE NOT AVAILABLE.
Till operator was very friendly and help full she does know very well the customer service woow she must keep it up the company will gain more customer if of the standard of the service is like my experience 👌👌
Usually very few queues here nice and quick for shopping
Nice place to shop but does not carry all the stock.
Amazing staff especially Sarojini Singh went out of her way to help me source honey & ginger green tea. A real asset to Pick n Pay
As Pick n Pays this one is pretty nice. Always well stocked and the management are serious committed people. Highly recommended.
Very satisfied. Great customer service.
A satisfactory shopping experience. nothing out of the ordinary
Wide range of goods. A bit short on parking.
bit short on parking, but everything you would need in this open plan shopping area
Good service, safe shopping experience, huge range of alcohol
Good atmosphere. Convenient shopping
Victoria Pick n Pay , is very clean,fresh food and very friendly employees. the service is top class.