Extremely poor. All the tables was dirty as I walked in. Had to ask someone to clean at least one table and I had to fetch my own sauces. The chips was hard and cold.
Good quick food. Always love Nandos as a treat for the family
Terrible,there are under staff deployment. Our order was 45 minutes delayed and the staff is not friendly towards customers. No customer service at all. We ate our meal with no drinks and after five minutes our drinks were delivered and still there were no glasses. When requested the glasses the lady just ignored our request till we finish our food.
Worst ever service I have received in a Nandos store ever. Staff was very unfriendly, they had no idea of what they were doing. It wad sad to notice and frustrating at the same time as we all know that when you are travelling and on the road a Nandos meal is the safest meal to have. But this was disaster. I was starving and did not even feel for them to prepare me another meal. I instead asked for my money back and slept hungry.
Still the best in Bloemfontein and caters for us late eaters! Sitting arrangement is good but I wish you could have TV monitors all around to catch some sport action or late news
Good for a quick spicy bite
We all love Nando’s food so having to wait more than an hour to receive your meal is very unacceptable. The waitress messed up our order 7 TIMES! She continuously brought the wrong food to us and we had to explain to her over and over what we ordered. Absolutely horrible service! I wouldn’t go to this place again.
Great place to dine. Bathrooms were broken so it was a huge inconvinience, but other than that food and service were great
Good service.
Lovely setup
It's Nandos and Nandos food is always good, despite the service maybe being a bit slow, the good food more than makes up for it.
Good clean restaurant for a quick bite to eat
Very slow service, food reasonably good.
Good service is an optional extra. The attitude of the staff at the till leaves a spicy bitter taste. No greeting, talk with no regard and just no respect for customers. They forgot to make my food and no apology. Is there even a manager in this place?
They just left the phone ringing while there are there and just ignoring it. So unprofessional
Ehhhhh, too much 🐔 for my liking
Food is good but service very slow
Always fresh and top quality
Thought we'd get breakfast here as we were passing through Bloem, but they don't serve breakfast and referred us to a neighbouring restaurant. Why not serve breakfast Nandos as in other branches?