I've been servicing my vehicle with Vw Umhlanga for the last 9 years and my experience has always been good until I called Renay who doesn't return a phone call.. very disappointed!!!!
Good service just very slow took 3 hours for a general service
Besides the showroom.. Great cars
Theyre the best..never let me down
Wow that lady @ the booking counter,Rene she deserves a salary increase. Her assistance made forget all my frustration for a moment. Keep up the good work
Excellent service and advice. Great workmanship. Efficient. Would recommend to anyone with a vw. Was well worth the drive from Pietermaritzburg.
My experience with Desigan from the parts department was exceptionally awesome. He went out of his way to assist us. Will definitely recommend him and use his service again.
Somehow surprised with great service, car ready before promised time
Worst VW experience I have ever had, period. This dealership is characterised by inexplicably high labour costs associated with your quotes, terrible customer service, little to no responses to messages left to either floor personnel or even the manager and a dismal response to any criticism of their performance. Avoid at all costs!
Very dissapointed, been a VW fan forever - Messgages left for days and no reply, and Dealer Principal on leave.
So I came from Richards bay to umhlanga on the 12th october for a meeting , and on the way the plastic panel underneath my vw passat came loose. I rushed to vw looking for help. Thankfully I was welcomed by Andre who notified Bruce of my situation as I needed to come back home. Bruce went the extra mile to swiftly get my car on a hoist and fixed the problem for me. Now that's what I call service! Excellent thank you Vw umhlanga and thank you Bruce !!
Thank you Mcarthy Volkswagen for an absolutely awesome service experience,especially Anusha Singh., my service advisor for today.Anusha you took the initiative to make me realize how you guys at McCarthy Volkswagen appreciate regular customersyou definitely went the extra mile for me and I want to say thank you very muchyou are excellent at your job and I definitely rate you 5 stars