Efficient reception. Happy to do room inspection so we had clean bedding. Brought room supplies on request. Noisy: guests chatting loudly till after 00:00. However, apparently best option in Flagstaff.
Where are the B&Bs? Good scope for local entrepreneurs.
Its a better place to be at around Flagstaff
Dirty room, smells like mold, dirty bedding. The bedding didn't look like it was changed after the guests who came before us and it didn't smell clean. The room had puddles of water on the floor from the leak on the roof, the staff was very nonchalant about it all. The shower was filthy. Curtains were filthy, the curtain in the picture is supposed to be white, it was so filthy and had so much mold I didn't want to touch it. There is also a black chair in the room, I have added a picture of how filthy it looks.
The room was very dirty, the bedding was dirty, there's mould and the room smelled. The water comes into the room with rain and there was a leak.
The service is so good
Very unprofessional. My company paid in full and what did I get? A room with no key. Despite promises that I'll get a key. Dololo. This is such an excuse for a B&B. I would not recommend this place to anyone. Based on my experience of it. Would have rated it less than a star if there was such a rating.
Friendly and welcoming
Nice place to be in rural areas
My experience at Indwendwe Lodge was horrific. After driving 1.5 hours to get to the Lodge, my colleague and I were told that we were double booked. Our booking was made, confirmed and paid in full a week prior to our arrival. After recommending a shady place to us (and being told that it was nice), we went back to Indwendwe Lodge where they said they would make up a room for us with two beds. When we got to the TINY room that took TWO HOURS for them to clean, there was only one bed for my colleague and I to share. The Manager had a "headache" so she refused to talk to us and she didn't even have the decency to apologise to us directly.
For the sake of the success of their lodge, I hope that they learn to ensure their customers are satisfied.