Name: Hatfield VW Northcliff
Address: 274 Beyers NaudÃ© Dr, Northcliff, Randburg, 2195, South Africa, ZA
Telephone: +27 10 442 0289

Hatfield VW Northcliff is a car dealer, located at 274 Beyers Naudé Dr, Northcliff, Randburg, 2195, South Africa. They can be contacted via phone at +27 10 442 0289, visit their website www.hatfieldvw.co.za for more detailed information.

Location :

274 Beyers Naudé Dr, Northcliff, Randburg, 2195

Contacts :

Added by Jopie, at 29 September 2016

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday 8:30 AM – 1:00 PM
Sunday Closed

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Bunny Majaja

17 March 2018

Extremely friendly and informative service from the word go from Mr Mashiyane. Energetic and personable, he navigated our request with professionalism and patience. Thank you. I look forward to a repeat visit!
Sean Mcdermott

11 March 2018

I bought a car last year Aug 2017. Still waiting on my gift pack that was promised by the sales man. I tried twice, each and very time I went he told me that he was out of stock. I don't want to make a scene but it's the concept though Don't say or promise one thing and do the other, or in this case thinking that I would just forget about it. And I mean it's not like a bought a low range car. Very unhappy.
Lulu Mafubedu

02 February 2018

i always get the best service and treatment from security to the service manager at this dealership. particularly i would like to say a big thank you to Kirtan and his team they are always available to assist. The level of professionalism at this dealership is the best. i'll always recommend VW Hatfield Northclif to my friends and family.
Kamohelo Ramutsindela

31 January 2018

The place is user friendly the workers treat their customers like kings and queens by taking you step by step into ur contract plus the agency is easy to find
Andrew McManus

26 December 2017

All round great experience. After cancelling with another dealer I went to Hatfield Beyers and was blown away by the service in comparrison . Highly recommend Johan in new vehicle sales 👍well done guys, and of course my new Amarok v6 puts a permanent smile on the dial!
Pieter Boonzaier

29 September 2017

I experienced top class service from them, very impressed with everything. The car has been well serviced. I can highly recommend these guys!!
Mohamed Sayed

07 September 2017

Claims to be rated no.1 in service according to their website, yet I liaised with 2 different agents at their dealership on Monday and was promised a call back from both of them as I was interested in purchasing a vehicle they had advertised. It is now Thursday and still have not received any call back from them. I had also emailed their manager, Paul Vermaak, on Tuesday in this regards and I am yet to receive a reply. RATED NO.1 IN SERVICE?! I STRONGLY DISAGREE
Tholang Hlitana

17 August 2017

The team there is amazing. .. Mbali Mabuza and Zola. Thank you so much
Christiaan Opperman

19 July 2017

AWESOME service!!! They helped me get a car and finance by going through a lot of struggle for over a month. Very impressed!
Brett Wild

24 June 2017

I took my vehicle for its first service today and I was highly impressed!
After booking my service I was contacted by my technician, J.P, who called to introduce himself to me a day prior to my service. He was very helpful when I arrived the next morning and made all the paperwork as easy as possible.
He then called me later that day to let me know that my vehicle was going to be finished earlier than expected. I spent a total of 10 minutes waiting for collection and my car was handed back to me in an immaculate condition.
I will most definitely be bringing my car to Hatfeild VW Northcliff in the future.
Allen Mackay

12 May 2017

Awesome dealership, friendly and helpful staff who always go out of their way to help you!
Sulayman Lachporia

02 May 2017

My car got towed in in Thur to VW northcliff for me key to be recoded well thats what i was told. No one called me on Fri I do understand of the power outage,, when i called them about 4pm Ray promised to call me back before he left & did not and Sat Leon promised to get back to me & failed, yet they brag hatfield was better then mac carthy . i definitely DON'T THINK SO had to be without a vehicle on a long weekend would in future go to ondekers VW where I purchased my car and srvice like I did in the past and will in future,
Trevor Ho

28 March 2017

Disgusting Service and Atrocious communication.

Branch: Hatfield VW Northcliff

Advice: Do not even attempt to buy a car from them. They are just after money. They do not care about cusomter satifiscation or service. And clearly by all these reviews and No respones, I should have known better. For such a big brand as VW to be "rated number 1 in service" is quite hilarious, if at all true.

Sales Executive: Eric Munyani

Manager: Paul

I was about to buy an Audi A3 from them but they sold it, when I was first to agree upon taking it, the details are as follows:

I said I was taking the car on Saturday 25 March 2017 via phone. Eric sent me an unofficial offer to purchase in which response on the same day, I requested an official offer to purchase which I did not receive at all.

Eric calls me on Monday 27 March 2017 and confirms that the instalment and finance are ready and I must just sort out car insurance. Which I happily did then an afternoon call says the car was already sold on Saturday?

So why the hell did I waste all my time on Monday to sort out all these things when it was already sold? Please explain this to me. Even though I will not even get an ounce of a response because of the incompetnace of your team at VW northcliff.

Additionally the way the manager Paul responded was also not up to a mangerial position and he did not handle the situation correctly, offering me a another car does not help when there is only one of that type. Giving information that I already know does not help.

The people who bought the car on Saturday should have been delayed to today or tomorrow as I said I was taking the car in the first place. The amount of communication between sales executives is astounding and down right disgusting.

By the way, I have all communication between the dealership and myself, including whatsapp and email conversations. Requesting the official documents and getting null responses. The way it should have been handled is that on Saturday or Today (Monday) it was sold and I wouldnt have wasted my time on banking and car insurance, that is the issue I have with this company. You do not fulfill contractual obligations.
Riaan Cruywagen

29 January 2017

My rating would have been 5 stars if it weren't for an exceptionally rude Customer Relations Manager at Hatfield VW Northcliff. This lady apparently has no respect for customers with bona fide queries. What a pity, because the reception and service was truly excellent.
Kirsten Delport

06 October 2016

I had a horrible experience at this dealership. I had to take my BRAND NEW CAR back to them thrice in one week because of their inability to properly do their jobs. I took it for tint and smash and grab, they completed the job without telling me and then 10 minutes before they close they tell me to fetch the car. They then misplaced my car keys and I had to get my car the following day. Then I found the window rail on my back seat which meant I have to take my car back. They fit the piece and bent the door panel. The workshop manager first shift blame and then tells me that all Polo's door panels are bent that way when clearly the other door is not match the door with the bent panel. They mislead their customers when selling the cars to them and do nothing about it when you complain. I recommend that you do not even consider this dealership. This is not my first car they have treated with disregard.