It's was strange driving to the hotel from the airport, the area seemed doggy, but once we arrived at the hotel it looked like a decent area. I must say the receptionist was not very friendly when we checked in, the music was undesirable, it was loud and not suitable for the hotel, the hotel rooms are very classy, loved the decor very nice. The music was the issue, there are speakers right next to the rooms, which makes it difficult to sleep or concentrate if your traveling on business. I would recommend the speakers be moved to the restaurant area, away from the rooms, the service was a bit slow, we had to wait long when we ordered from the restaurant. 3 stars is deserving for this hotel. Thank you for accommodating us.
I love this place! The staff are friendly and helpful. Dinner was nothing short of AMAZING! The rooms are comfy, clean and spacious. Wish I could stay longerI'll definitely be back.
We hosted a last minute birthday celebration for my mum. Everything was arranged wonderfully, the staff were accommodating, friendly, professional and made things happen. No request was impossible. Thank you to all who made the special occasion a fantastic, memorable experience.
So myself and a group of friends reserved a table on Friday. When we got there the waitress informed us that they had a private function booked and therefore hadn't made a table for us. She then offered us a table outside which we accepted. Half an hour later the table had not been made, but a manager came up to ask us why we declined the table inside the restaurant. We attempted to explain the mix up to her, but she chose instead to insist that she had set up a table for us inside but as we had declined the table they had proceeded to break it up and set up outside. After a further ten minutes she took us to a table outside which was not set (as in it hadn't even been wiped clean) and left to fetch menus . Two waitresses placed napkins on the table and then took them away with no reason.
The manager then returned and asked why we hadn't ordered anything and we told her that it was because we still hadn't received the menus. She then offered to bring us menus but we stated that we'd rather leave. She then asked if we were "a bit disappointed" and then kindly offered to give us a bill for drinks that we had already paid for.
As we were about to leave a second manager appeared and offered an apology and a private room but it was too little too late.
I don't think that I will ever go back there and I certainly can't see myself recommending this place to anyone.
Poor speed from staff. They are happy to watch their customers get soaking wet in the rain while the security guard has an umbrella.
Delectable food. Great service. Building needs refurbishment.
Absolutely breathtaking. My friend's bridal shower was well hosted and the venue is beautiful. A breath of fresh air
Excellent setting and food. Establishment has great character. Overall structure needing a refresh
Apart from the excellent service, views were amazing. Most beautiful place to spend your honeymoon. Stunning place.
Waited an hour for food. Doesn't have dstv. Caters mostly for halhaal but we arnt halhaal. Not for businessmen.
Great place. Great room and friendly staff.
Popped in for a gin & tonic and to enjoy the sunset from their verandah. Pleasant enough.
Beautiful set up and great restaurant called 'Story' which has some really imaginative meals!
Stayed over a three day weekend. Few minor points needs improvement: a.c was dripping to inside of room, although it was reported nothing was done about the situation, carpets most definitely need to be cleaned, towels to be softened, though my personal towel was removed by the cleaning staff, and was promised it would be couriered after I left my details.still waiting!
U can't even use words to describe this hotel i will not die until I see this place with my own too 👀
It's a nice little boutique hotel, a rather peaceful one. Rooms are large, the carpets are clean, bed is a comfortable one. TV channels are very limited and the quality is not great. All the rooms seem to have adjoining balconies, in my case, the balcony was huge. I faced a little problem with my mobile charger as the plug sockets are of local standard only. However, an adaptor from the reception solved the issue rather promptly. The swimming pool is a small one, and seems is has not been cleaned in a while. The restaurant of the hotel is called Story. The wine menu is way longer than the food menu. Though the food menu is shorter, items served were prepared with utmost care and tasted extremely good.
Overall, a nice experience and would look forward to visiting this place again
This place is amazing nice night view to the pool. Rooms are super amizing, a place I'll always go to when I'm in that side off durbz
Beautiful hotel if they had invested in revamping the placehas alot of potential.checked in yesterday around 1pm, the receptionist was horrible.. felt as if we bothered her quality time..the night duty receptionist was much more friendlier. I wouldn't stay there again.. rooms were old, moldy smell.bathroom was old and dirty. Breakfast wasn't included.