Friendly staff. Very knowledgeable about the products in the shop. Ready to assist and answer all questions
Cant complain if there is no service to complain about.
I phoned Alkies Cape Town 5 times twice i was cut off and 3 times i was tranfered to the wrong person.
Absolutely useless.
Helpful and knowledgeable staff. Great prices. A pleasure to shop.
Very prompt, helpful and efficient service. Highly recommended.
Customer service very poor communication for a person who just walked Into the business for the first time. Rather go somewhere else where your experience should be a little better. “Out of stock” without any extra assistance is very poor. There are hundreds of thousands of people in SA who would love to have your job. I reckon the branch should be bought out by someone who loves South Africans.
You might get a few bargain buys here if you hunt through the aisles. The service on the floor is a bit slow though.
Friendly, courteous staff. However, I did not find what I'm looking for - a cordless 2 handset intercom set.
cape town phone number never works. always on hold for 30 minutes. useless
Salesman on the counter was absolutely clueless. Hopefully this isn't his day job.
Cashier didnt no anything wat was going on in the store. Neither was there any assistance on the floor. I was sent to a section outside the store to speak to the technical guy but he was not there.
Despatch, hopeless, by getting courier trucks on their way.
Stood almost a hour today, collecting one box.
Very professional service received. Friendly and helpful staff
My Ovhd decoder been giving me problems since this morning and I have been struggling to get hold of anyone who can assist me!!! They don't give a darn about my telephone account I been running up trying to get a hold of them!!! Ellies you suck big time!!! I even pressed the option 0 for reception and the lady just took my contact details but it's been 5 hours ago!!!
Angela, the manager, went the extra mile and found a discontinued item I needed desperately. Thank you for the great service
It was good. The variety here is good.
They do have a good stock volume and pricing is fair. Good solutions to issues can be found here. The only thing that I would like to be better is the staffs knowledge of the products and how to interact them with each other.
Excellent customer service. It is a convenient store for dstv / tv / electronic need.
Very pleasant & Good service from all that attended to me.
Amazing selection electric products, but the prices are not always well indicated. It seems to be more for tradesmen. There was no assistance on the floor when I was there.
The TV and accessory shop in Cape Town. Everything you need to do Diy or spares for TVs and decoders etc. Includes all the Arial fittings, TV mounts, gloves and shower heads. The prices are excellent and the staff are very knowledgeable and friendly
Electronic shop for mostly DSTV and electrcal
Lovely well equipped shop with good service and advice. Will visit again.
Okay shop but avoid buying their low quality rechargeable LEDs bulbs.
all in one shop great shop for electriacal solar and dstv
Good quality service
Big variety of equipment. People very helpful. Thank you guy's
Poor service from them and their DSTV dish installers, they keep on telling me I should call the installer or he will call me but he will not even take my calls or calls me back. I asked for a different installer then they told me I will have to wait another 7 days. Rather returning my decoder to Game for a refund.
Ellies have everything you need to do with TV/satellite installation and service. Their range is really impressive.
Guys can you please answer your phone!!!!! I've been holding on for about 20 minutes now!!!!!!! I see I am not the only one to complain!!!