About
Location :
Added by Jopie, at 26 January 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Gallery
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8 Reviews
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03 December 2017
Great selection of clothes. Reasonable prices. However, you stand in line at the pay point forever. I simply cannot understand why it take so long to pay. This needs to improve.
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29 August 2017
Dont answer their phones, oblivious staff members
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08 July 2017
A particular staff member at customer service was very rude to me. I made a mistake by returning items using my account card when I had actually paid cash. When I was confused about why I did not receive cash back she lashed out at me for incorrectly saying that I purchased the items on my account. Although I had made a mistake, I was never rude to her. I was only confused then realised my mistake. I'm sure it could have been reversed, but her disgusting behaviour made me not want to say anything and leave the store. Quite unprofessional I won't be going back there.
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11 June 2017
Such a fantastic Edgars store. A wide range of brands and stock always available here.
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07 March 2017
the absolutely worst company to deal with, total shambles.. will close account1
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09 February 2017
quite a big store with a lot of options
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22 February 2016
Good day,
How many people work at Edgars in Tygervalley? Well, according to me only 1. The others are too busy gossiping than willing to help. ( Thought of taking photos of the 3 hanging on the rails and chatting. )
I just want to pop in at get the same jean that I am wearing and get back home to start working. Without any help or luck.
After deciding to try on 4 jeans without any assistance in finding the same jean. I’ve been informed that the cubicle in the jeans department is not in a working order and I am not allowed to try it on there, I have to walk to the other side of the store just to try is on.
At the fitting room I have to wait for a lady to come, give me a nasty look and tell me that I can go through. Without greeting, smiling or making eye contact – I am really intruding in her time!?
After the fitting I don’t want to take any jean, but there was no one present. So I took the jeans with me to put it away on its right place.
On my way I saw 2 other jeans that may fit me and took it. I’ve also decide to took one smaller jean of those I’ve just tried on.
Then I want to pay.
Uhhh
There is no one at the pay station!
I walked across the store to the other pay station – deserted! 5 or 6 Computers without any one behind it! Both huge pay stations on the ladies floor are without any employer – no one can help me!
On my way back to the first pay station I ask an employee if she can help me, I just want to pay and have been told to go upstairs to a pay station. I don’t want to go upstairs, I just want service and get back to my work. What guarantee do I have that somebody will be able to help me upstairs if all the employers downstairs only hangs around without helping!?
Then suddenly the first one in the whole Edgars that is willing to work appears and is able to help me. ( Thank you Thulani Resha 2291475 )
Unfortunately the alarm goes off on my way out, without anyone looking why. At my house I find a tag on the one jean….
An hour of my time squandered! R2 000 later and I still have to go back to this incompetent store and beg to be assisted.
Can somebody please explain to my why every trip to Edgars is a disaster?
Friendly regards
Karin Bosman
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02 February 2016
I booked a watch in to the Tygervalley branch late in December. Because the assistant knew that we were leaving the country soon we were assured that we would have the watch back before February. We received none of the promised feedback from either Edgars or their repairers. My wife went to the store to enquire and the job was never recorded in store. I phoned them 2 days later to enquire about the progress and was given the typical story of "I didn't work that day". I stayed calm then and just repeated why we needed the watch urgently. I was promised a call after they fit info from the repairer. It didn't happen. I phoned them today and spoke to the same girl I spoke to the day before and she had no recollection of having spoken to me the previous day. Feeling very pissed at their poor service and atrocious customer care I started demanding some form of service but only for stone walled again. Good bye Edgars and good riddance.
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