Name: Defy
Address: &, Kruger St, Mimetes Rd, Denver, Johannesburg, 2011, South Africa, ZA
Telephone: +27 11 621 0200

Defy is an electronics store, located at &, Kruger St, Mimetes Rd, Denver, Johannesburg, 2011, South Africa. They can be contacted via phone at +27 11 621 0200, visit their website www.defy.co.za for more detailed information.

Location :

&, Kruger St, Mimetes Rd, Denver, Johannesburg, 2011

Contacts :

Added by Jopie, at 01 April 2016

Monday 8:00 AM – 4:15 PM
Tuesday 8:00 AM – 4:15 PM
Wednesday 8:00 AM – 4:15 PM
Thursday 8:00 AM – 4:15 PM
Friday 8:00 AM – 4:15 PM
Saturday Closed
Sunday Closed

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Jeanette Oosthuizen

17 March 2018

Phoned on the 15th if March to enquire if they had a door latch fir a Defy washing machine. Told the perso that I will collect today when he confirmed that they had it in stock. Drove all the way to Denver. Was assisted by an unfriendly person who told me that they did not have the part in stock. Went to the reception ti try and speak to a amanger. Blossom the receptionist who was chatting to a friend, looked at me with a raised eyebrow. She did not greet or ask if she could help. Told me to go back to the parts division and ask for Donovan. Needless to say, no Donovan. I will never buy a Defy product ever again. Useless aftercare service. Called their landline to try and speak to a manager. After eight attempts, I gave up. Will sell my Defy as scrap and buy a different make. My recommendation to everyone, stay away from Defy.
Barrymore Oliphant

07 March 2018

I was shocked at how cheap they were. I was expecting a crazy price given that its from the manufacturer but i was pleasantly surprised. Thanks Defy.
EM Kay

05 March 2018

DO NOT BUY A DEFY FRIDGE!!!!

ABSOLUTELY POOR PRODUCT, THE CHEESE GETS OFF IN IT. IT DOESNT GET COLD. THEY DONT WANT TO SORT THE PROBLEM. THEY SELL VERY BAD FRIDGES AND WONT ACCEPT RESPONSIBILITY OR TRY AND ASSIST US WITH THE PROBLEM. THESE THINGS ARE EXPENSIVE SO RATHER SPEND YOUR HARD EARNED MONEY ON OTHER BRANDS AND NOT THESE THIEVES.
Far Han

07 February 2018

I waited 3 to 4 weeks for spares to come so that my fridge can be repaired. it was under guarantee so I had to just wait and wait. frustrating without a fridge / freezer for that long. After sales service is absolutely pathetic. Management has to tend to their customer care department as soon as possible..

technician eventually arrived. compressor and pc board needed to be replaced. took him two days and after he left fridge is still not working. a week later I'm still battling to get Defy to sort it out.
really disgusted with the after sales service!
Steve Roberts

15 December 2017

Well organised and secure. But remember to have the model number of your appliance with you. The sales staff are very helpful but not technical.
Karin Winkler

01 November 2017

I have been trying to get through to the spares dept. for days without success as one is cut off without fail. Very disappointing and definitely a good reason never to buy another Defy appiliance
Samantha Gailey

11 October 2017

Don't even bother trying to phone Defy Spares . you wait for ages and then get cut off. 5 phone calls later ..
Edwin Carr

26 September 2017

I have spoken to dead rats that have more enthusiasm than the employees at Defy. My god. its degenerate companies and service like this that have, collectivly, made me want to immigrate to a FIRST WORLD country like Sweden!!
Hendrik Van Blerk

13 September 2017

The most shocking service from a brand that is supposed to be reliable! One year after warranty the oven packs up. 4 weeks, 2 service visits and numerous phone calls to the technician and nothing is sorted. DON'T buy defy.
Lesley Nel

31 August 2017

Very happy with them I have the right spares from them.
Chris Van Zyl

03 August 2017

Know your model number and phone to get part numbers for quick service
Capricorn Trading

26 June 2017

Very good service! From the guards to the sales personnel. Very professional!
Basil Fergusson

25 June 2017

Well run business. Vacuum Pumps
Chris Van Zyl

11 January 2017

Good and friendly service.
Andre Van Zyl

22 November 2016

Bad experience with spares counter, think they do you a favour. Phone before you go to Defy Appliances stock not always available.
Marcia Smith-Howell

21 August 2016

Good day,
I purchased a Defy Maximaid 800 in May 2014, I have always "relied on Defy" for my appliances and recommended them to friends and family. Yesterday while I was doing washing I could smell burning and went to have a look. The machine was flashing like a Christmas tree and looked ready to explode? I quickly turned it off but was shaking with fright, if I had not have been at home I was thinking this could have burnt my house down. I have taken out an extended warranty and will contact Hi Fi Corp as soon as they open to come and check the machine. I am seriously disappointed and await your response. This is my 4thDefy washing machine I have never had this kind of problem before, but this was just scary!
Lyn Roach

01 July 2016

Handed in the Microwave at Game Boksburg 14/6/16. They assured me that a Devy technician comes around every Thursday and do the repairs from there.
On 27 June I tried to get it from game store and apparently its not fixed yet as they are still waiting for the defy technician. I was sent home empty handed
1st July - Once again at Game I was told that it was handed in directly to Defy and I may phone them whereby I was given a ref number
Needless to say I am still waiting for a reply
I guess that if I do receive a call from Defy, they will Deny any of this :)
Bandile Gwebu

08 April 2016

I was in hold for over 10 mins arranging for a call out.
Your website is non-responsive on a mobile device or pc.
I can refer you to a decent Website designer and host.