About
Location :
Added by Jopie, at 12 June 2016
Opening Hours
- Monday 7:30 AM – 4:30 PM
- Tuesday 7:30 AM – 4:30 PM
- Wednesday 7:30 AM – 4:30 PM
- Thursday 7:30 AM – 4:30 PM
- Friday 7:00 AM – 4:00 PM
- Saturday 7:30 AM – 1:00 PM
- Sunday Closed
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9 Reviews
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07 April 2018
This is my personal experience at this store.
After waiting a long period to get a piece of paper with a number, moved to a second queue to get my actual items, then to the cashier who despite her best efforts, can’t get the credit card machine to work. 15 minutes later the PED finally connects and the transaction is approved, only for the POS printer to not print. Requesting a reprint takes another 5 minutes and then a manager needs to sign the reprint. Wait some more, and no offer of an apology or confirmation of what is being signed. The security guard has been watching this and when I get to him a minute later, he stated that he can’t let me go because I have the wrong invoice and the cashier is useless, but finds time (while I am waiting) to demand a boerewors roll! The cashier confirms that a reprint is needed, by now I have been in the store 30 minutes too long and am starting to feel like irritated that I am being treated like thief and subjected to policy and procedure that has nothing to do with me, the customer
In today’s day an age, the paying customer is precious, and the relationship between customer and supplier needs to be nurtured, the above is an example of how not to do it!response / report this review -
17 March 2018
Shocking service cashiers eating with mouth fulls while talking to you and then they are unable to ring up items as so you end up having to go to a trade counter to get an invoice done not good service or manners.
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04 January 2018
Professional and personalized service with great advice
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29 December 2017
Ok good store
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15 December 2017
I have worked as a subcontractor and shopped here for the last 27 years. A great place with indepth knowledge of every area of building and do it yourself. And their coffee is always yummy.
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08 May 2017
Not cheap and takes to long
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17 March 2017
Love it
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07 December 2016
I would like know how much is yr roof tile each
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19 June 2016
Helpfull staff and a great selection of tools to choose from. Whatever my needs were BUCO had it. Also saw some specials on the TV screens and went to go an get them, awesome idea!
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