Theu lack choices in cars due to the proximity to the airport and that is not good
Simple car return process
They always have the latest cars
Not very organised and lots of manual paperwork
Personeel baie behulpsaam.
Very friendly service from the Wendy. It's always good when people try to help you as much as they can Just really makes ones day. You really feel like they making it all count for you. That's why I give you 4 stars. Restrooms, mobile charging station and cooler water for clients and good service.
Efficient
A friendly and effient staff and the rates are good.
Please assist us by providing a lift to the nearest town as clients when we bring back the the rented car. I was compelled to pay R 70 for hiring another car to Richards Bay CBD from Richards Bay Airport. As a client I feel to be left stranded is unfair and inconsiderate. Hence, in the near future you should make some means to ensure customer care and satisfaction is accomplished.
Reference for the call made: Lungile Gumede
Thanks
I B. KHAMBULE ( Car rented on behalf of Telesure: Virgin Money Insurence