BACKYARD SERVICE!!
SAVE YOUR SELF THE STRESS! DO AVOID THIS GUYS AT ALL COST, OR YOU SHALL REGRET.
These people obviously expect to make the experience of renting time consuming and stressful for customers at the counter by making us wait for ever.
These people do not seem concerned with customer satisfaction or accommodating them.
I will NEVER rent from this company again, neither will anyone I know.
long procedures and paper work to be done.
staff was exhausted to assist.
Worst service ever, trainee helping me that doesn't know what she is doing, completely messed up my booking last week, after returning the car I was informed that I returned it with a dent on the back.But the car was checked by the attendant and me when booking in. After a complaint from me to the supervisor came out that they charged the wrong car to my account. 2 days later got my account just to find out that I was billed for another vehicle again, not even the first one. Phoned the supervisor again to sort this out where I was told that they have fixed it and I will be refunded. Check my account this morning and both amounts was debited from my account. Still waiting for my refund
Terrible customer service, AVOID AT ALL COSTS. Stuffed up pre booked and paid and refused refund and were just very rude. Many better options
They're not the cheapest but always busy for some reason. Maybe it's because they're aren't the fastest staff around.
If they lose your reservation online, you will be held responsible for their error. No accountability and no help from these people
Fast and friendly service. Forgot my tablet in the car when I returned the vehicle, and received a call from their office before I even checked in at the airport
Looms smart and very courteous. Although never have any BMWs even if you book one in advance and make you wait longer then they tell you it will be.. my 10 mins is now 30mins.. so have time for a review..
Great service, with a smile! I wanted a larger car, but I'm happy I didn't get what I "wanted" and got what I "needed". Small car = easier to park😎🇿🇦
very long wait
Avis you rock! Excellent service, easily accessible etc etc. Satisfied every time.
Impossible to reach over the phone!
Great service all the time and this branch is no different to the rest - good value for money
Good Morning, First of all I would like to thankyou for the service that we received. pls check the cubby of the car I left a note book and a Lenova tab. I think that it might have fell at the back therefore I did'nt see it when we left the car. The car was hired on my husbands name. Udaychand Sewram. We dropped it off Yesterday (2/5/2016) Thankyou.
Regards
Mrs. Sewram