Only 2-3 present at customer service while there's space for 6. Have been here for an hour and Still waiting while there was only 5 people ahead in the queue. Pathetic and unacceptable.
Would rather walk 10 km through glass with bare feet than stand in client service queue for another 2 and a half hours.
Very painful experience to go to client services
Stood waiting for almost an hour. Eventually when reaching the teller it took almost another hour to sort my cards out and was assured that all was in order before leaving.
The very same day tried to use my cards and couldn’t transact from any of them. Off to a different bank it is for me.
There could be a line that reaches the door. They STILL would ONLY have 3 tellers to serve you! Love the people though but this cancels out anything that happens. Sometimes I wonder why I even bank here. Fnb is way more effective and efficient, go start a bank account there and go to their cresta branch
Lack Customer Experience. FNB far far supperior