I purchased a used suv from this dealership a year ago. After being promised the vehicle had been through the dealership service center we were told that the vehicle was mechanically sound and had everything replaced that needed it. Within the first month we had to bring the vehicle back to the dealership due to some odd noises in the front end and the brakes were making a horrendous noise as well(we were told it had all new brakes on the entire vehicle at time of purchase). After a $800 bill for new brake rotors and a front wheel bearing. Luckily the service manager understood my frustration and had the dealership eat the bill. So only 4 months later I discovered the A/C did not work correctly. So back to the dealership service center only to find the a/c system had a leak and the dealerships secondary shop knew about it and just tried to patch it instead of fixing it correctly. So the the dealership service center had to replace the a/c lines to make it right. LUCKILY the awesome service department stood up for me once again and ate the bill.
More recently I was at the the dealership looking to buy a used truck. I was treated very poorly by the sales department over a highly over priced vehicle that was nearly $7000 over the blue book price. Safe to say I will not be visiting this dealership again.
customer service is great in service department.will continue to do business with them. and i recommend them.
Do not buy a car from here as soon as u drive it off the lot they are no longer ur friends, no matter what goes on its ur problem even if it was a issue b4 buying the car. Stay away these ppl are not ur friends
The best salesmen ever. No pressure, willing to meet your needs.
It was very professional and quick.
Ziegler Chevrolet utilizes deceptive marketing tactics. I was a victim of their recent mailer, which indicated I had won $2500. Upon speaking with them at the dealership, and explaining that I was not interested in purchasing a vehicle, I was told that I did not win the $2500 (I thoroughly read the fine print and did not see anything that clearly state the card they had sent was not valid). I questioned if they felt that the contest was shady, and was told: "It is Effective marketing, look how packed this place is". If a dealership relies on deceptive tactics just to get people into their showroom, I'd hate to see the tactics they emply to actually close the sale.
Cars are cheeper at Zeigler's. Sales staff great. Collisions repair awesome.
I was skeptical about taking our car to a dealer to be worked on thinking they'd be as crooked as the regular garages but I can honestly say I was completely wrong. They always take great care of my car for the same or less than I'd pay at sears or firestone and the staff here is so great offered drinks and it was raining and I had my infant with me they pulled my car to the door and even offered to carry my baby to the car I've never bought a car here but talked with sales personnel and they're extremely nice also when I buy a new car it will be from here I'm glad to spend money at a place with such great customer support and services you won't go wrong at zeiglers
Service side isn't ok but sales side god awful they will and aide and sell you the biggest piles of junk for two times the amount it's worth only if your dumb enough to buy it family member is fighting ongoing issues with vehicle ended taking it to another Chevy dealer to correct some of the issues definitely do your home work and check team or Thomas Chevy instead of this place absolutely terrible place to buy a car from!
Best service and staff I've come across in a car dealer.