About
Location :
Added by Jopie, at 04 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
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12 Reviews
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07 December 2017
That pretty water fountain picture is false. Not running. The free cocktail with room not true. The bar that look good upon arrival is not open and the breakfast you thought you might get in the morning at the casual restaurant is closed. Would not come back. Not recommended.
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13 November 2017
This place needs some real work. Elevators were not working well. One was completely shut down. Sign said you can take the stairs but then you had to go outside and the key did not work for the outside door.
The room was dated with visible patches on the doors and walls.
There were multiple place on the carpet that it had not been cleaned or vaccuummed.
The beds were surprisingly comfortable.response / report this review -
13 October 2017
This hotel is very nice the staff are excellent the rooms are lovely and it made me feel just at home. My only downside was there is no breakfast any where which sucks. But other then that everything is lovely.
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12 October 2017
Pretty big and nice hotel ,it's not bad nice bar,free washing, hotel receptionist is nice but had me standing there for 15 min. Didn't say I will be right with you she just kept talking to another lady checking in but it wasn't about the hotel after that everything else went smoothly I would stay here again
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18 September 2017
BEDBUGS! This hotel had bedbugs, not a single person actually apologized when it was brought to the attention of the staff, and the manager (who wasn't there at the time) was supposed to call me when he got in. 24 hours later and no call.
Not only this did place have bedbugs, it was an awful experience all around. Jets in the tub didn't work, one knob was completely missing, and when I tried to call the front desk from the hotel phone, it was a constant busy signal for 25 minutes. I had to call from my cell phone, then was told to please hold. Also called and asked about a hair dryer for my girlfriend, since this is maybe the only hotel I've ever stayed in where one wasn't on the wall in the bathroom, had to call the desk from cell phone again, was told they would check and call me back, never heard back.
This is literally my first and only Google review, and after traveling 18 straight months for work a couple years ago and staying in 150+ hotels across the country, I can safely say this is the dirtiest, most unprofessional, and generally abysmal one I've been in. As part of a fairly large chain, that's saying a lot.response / report this review -
30 July 2017
Overall, it was a good experience here. The room, the lobby and exterior were clean when I arrived. The check in process was quick and every employee I encountered was friendly and helpful. The room did not have a refrigerator and microwave as the website stated. I called the front desk and requested one and was told they had a lot of requests and would send them if they had one. I did get a fridge, but no microwave. The hotel did seem to be a bit understaffed. The pool was beautiful, but the water was very cold. A minor inconvenience was that on the second day when housekeeping came through, they did not restock the coffee or toiletries.
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18 June 2017
Great service from all the staff. The AC was a little off for us as well, running either too cold or too warm.
The pool was ice cold!! I didn't realize I was signing up to do the Polar Plunge (😉). The breakfast was decent - with the basic options of pancakes, eggs, and hash browns.
My wife tried to use the exercise room and couldn't find a single machine that was in working condition. Someone from the hotel, again great customer service, tried to help but was not able to get any working either.
Overall the rooms and other areas were fine, but showing their age. Seems this place is in need of some renovations.
If it wasn't for the staff I'd probably give it 2 stars, but everyone we met went above and beyond to be helpful and friendly.response / report this review -
01 May 2017
Run down. Screwed up my reservation. Room wasn't ready when I arrived at 7PM!! A.C. didn't work/stuck on heat. John didn't flush without taking lid off tank and pulling the chain. Dirty, but comfy bed. All in all a poor experience. It's a shame, I stayed here 10+ years ago and it was wonderful now, not so much.
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08 April 2017
From the outside at night, the place looked modern and nice. The lobby looked great, but I noticed several burned out lights which should have been a red flag. The front desk staff were nice and friendly, but the rooms were uninviting. We had to hunt for working lamps in both rooms, and one room's main entrance light was burned out. I ended plugging in lamps so we could get light. The rooms were musky and stale smelling. In one room, one of the queen beds had the comforter, while the other had the comforter cover. We would not stay here again
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02 April 2017
My wife and I attended a seminar at the Wyndom Garden. The location was very accessible and easily found. The conference area was modern and spacious, comfortable for a 4 hour seminar. Access to the conference area was easy to use, with close parking. Hotel staff were friendly.
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13 March 2017
This was hands down the worst hotel stay I've every had. It took the front desk more than an hour to give us our room keys, and it all went downhill from there. I was there for 2 nights, and the room was not cleaned at all during that stay. We had no towels, etc. Then, when my friend pulled down the blanket of the bed, there was a very noticeable bloodstain. We looked around the room for more, and found more bloodstains on the curtains and lampshade. Another room in our group smelled so strongly of smoke that they had to move. The walls were very thin, so we could hear everything in the rooms next to us. The window in our room let us see the lobby, and they kept turning the lights on and off throughout the night, waking us up. And finally, although not necessarily the hotel's fault, early in the morning, the fire alarm went off, waking up the whole hotel (it was a false alarm). Overall, the room was disgusting and I will never be staying there again.
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11 March 2017
The location is very close to campus, which makes it convenient. The rooms were nice and comfortable. My only complaint was the smell of smoke which hung in the hallway.
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