My main bedroom developed a huge bump beneath the carpeting. I was afraid I had a big foundation problem, so I called WTX. As a single woman, I'm always wary of home repair people trying to rip me off. But Jacob came out and checked out the situation and said he didn't see any real foundation issues, only normal settling (my house is built on a slab). I really appreciated his honesty instead of trying to sell me an expensive repair I don't need. Thank you, Jacob!
Called about some concerns in our new home. They showed up on time, addressed the issues and explained the situation. I really appreciated the time they took to give me peace of mind.
Very friendly and honest. No pressure sales tactics. Actually gave me advice on what to look for and informed me that he didn't see any reason to need repair.
They showed up punctually and did a thorough investigation of our issues.
He explained what I’m seeing and reassured that none of the concerns were particularly dangerous. I know now better what I’m dealing with and he didn’t bother to try to upsell work I didn’t need.
Top rate work. Came in and did exactly what was promised in a timely and professional manner. Very courteous and tuned in to what I was saying and wanting done. Was very knowledgeable and was able to point out what actually caused the problems and informed me of the danger of letting this problem persist, as well as the benefits of fixing the problem now. Did an outstanding job on re- doing the concrete also. I would recommend WTX Foundation repair of Lubbock and Shepherds Concrete to anyone, 10 times out of 10.