Reliable, courteous service without letting debris fly out of their trucks.
I find it impossible to speak to a human for any question. Automated options are minimal, as well as their answers, and doesn't list your concern. You end up repeating yourself to their VIRTUAL ASSISTANT which ends up placing an order for a large dumpster on your account. 2 hours later you have high blood pressure because you're still trying to cancel the dumpster.
Pick up is prompt
I give WM a low rating here for their billing increases, there is no notification or justification given, just bang there it is. My bill has increased 62% in the last couple of years. I realized their may be valid reasons for increases but this seems way of out of line.
WM should offer lower priced once per month service for elderly people who don't fill a container twice per month.
Have only been with WM for four months and their business is top of the line for Service, Reliability, Professional with the best prices you'll find.