About
Location :
Added by Jopie, at 30 December 2021
Opening Hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
5 Reviews
-
09 August 2023
Waste Management is purely and simply awful. They delivered a dumpster to our house and put it right in front of the garage. We DID NOT ORDER THIS DUMPSTER. There is a house being renovated down the block, which is where we assumed it was supposed to go. When you first call, you get a robot that wants a customer number, etc. Saying "customer service" and "operator" does nothing. The robot hangs up. Calling another number got me on hold for an endless amount of time. Was told they would pick the dumpster up. Hours later called again and got a woman who answered after an endless wait and said she had no record of the previous call and couldn't do anything because we weren't a customer and so they wouldn't have a record of a delivery to us. I told her our address and the response was "how do we know it's there?" Huh? She said she would contact dispatch and call back. Never got a call back. Dumpster still sits there blocking our exit from our garage.
response / report this review -
24 June 2023
TERRIBLE phone/chat. Can't even get to a person. Just want to transfer service and there is no way to do that. Automated phone keeps going "have a nice day" and hanging up. Great. Then the chat keeps asking for the zipcode but never goes to a person. EVER.
response / report this review -
09 March 2023
After three times using WM with major problems each time, I will never use them again. The final straw was that they issued a 3 year contract when we explained clearly that we only needed a dumpster for a few months at the most.
response / report this review -
28 October 2022
Had to use them cause our regular provider had no dumpsters, even though they couldn't deliver on my time frame. I cancelled it when I got one lined up through another provider. On the Monday of the job start, got a call from the dumpster company I was using that they couldn't drop cause a WM dumpster was already there. Turns out, WM delivered on Saturday when no one was on site, and gouged the driveway as a bonus. I guess one way to get business is ignore cancellations. Then they came of their own accord and picked it up before there was anything in it. Now I have demo started and no dumpster. Then they said it was sitting in their yard, and they didn't have a driver to bring it back. Finally managed to get a dumpster from another provider. Cherry on top was an invoice 6 months later for $433 for disposal. If you are a construction professional and you want to be enraged by incompetence, use WM.
response / report this review -
06 January 2022
I would give zero stars if I could. As a business who has used WM for our tenants for 15+ years I cannot believe the service we've gotten in the last two years. Coming at 5am when we have told several times to come after 7, they wouldn't even come on the days they're supposed to. Mondays and Thursdays and I would call and complain and they would come Wednesdays and Thursdays. HOW DOES THAT MAKE SENSE? and they had no issue charging me overage charges for full dumpsters. well obviously they're full if you're coming three days late. Rude customer service too. I've been told for three months and like over 20 calls every single time that someone who call me back because no one had answers and no one would ever call. Was told so many times that our account was red flagged because of how bad things are and every single time I called back they said "oh I don't see it red flagged but I will do it now because we're very concerned" .. they were obviously not concerned except for raising prices and not doing their one job of picking up trash. save your money AND time of calling to get them to come out and do your job and go to LRS. almost half the price and great service.
response / report this review
