Wizard of Wheels Yamaha Kawasaki

Location :

1088 Main St, Crete, IL 60417, USA
Added by Jopie, at 14 February 2017

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• Steve Brown

  01 August 2017

  I really would like to thank Cody and his family for all there help. I took my bike to get outfitted with lights and it looks Great, Cody did an awesome job. I also had a cobra exhaust system on there and, when i tell you they did an awesome and GREAT Job. I recommend that you take your bike to them very knowledgeable on what they are talking about.

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• John Pratscher

  17 July 2017

  Very knowledgeable and friendly staff.Thomas did everything in his power to insure that my needs would be taken care of.
  I will return for more service
  Thank you
  John Pratscher

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• Marques Browder

  11 June 2017

  If you want to buy a Kawasaki, don't bother with this place! I Wanted to test ride a motorcycle and was told by Tom, the owner, that the bike just came in that week and had to be prepped. Tom took my number and told me that he would give me a call when the bike was ready. Two weeks passed and I never received a call! I went in to check if it was ready to ride and I was told the same story. They asked for my name and number and told me they give me a call when it was prepped. I told Tom that you said that same thing two weeks ago and he said "exactly!" "We've been really busy." He then told me to "hold on for a moment and he would see what he could do." Well, that moment turned into 25min and Tom told me that the bike was sold and I couldn't test ride it!
  Please don't tell me that you thought I was going to call in, when you took my name and phone number twice! Why do you need my name and number if I'm supposed to call and check? If you sold the bike, you could have given me a call and let me know! THANKS FOR TERRIBLE CUSTOMER SERVICE and I'll spend my money elsewhere!

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• Jorge Mantilla Gomez

  19 May 2017

  Even though at first I waited much for a test drive, the owner provided an excellent service to me. They have really good experience and their advices were quite usefull. Totally recommending this place.

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• Tl Ries

  08 May 2017

  Worst experience ever, very unprofessional, family owned business, so they treat u like whatever Paid to get services done, my bike is worse than it was when it went inwhen i tried to discuss issues that I had problems with, the son flips out. The dad puts me out, cause I did not want to talk to his son anymore. Had to call police to the location, it is a shame the police told me they come there all the time for customer service issues..Paid for carb rebuilt, cause my float was sticking causing 1 carb to leak gas, it is not leaking gas anymore, I give them that, but my bike cuts off when it want to now, it does not keep idol anymore, paid for oil change, I got the same filthy oil, the same dirty filter I bought from advanced auto last year 2016, paid for 1 spark plug, I got the same 2 spark plugs again, I bought from advanced auto from 2016. I know this because I changed my oil and plugs myself.. Nobody never knows the status of anything.. The service was suposse to take 3 days to do, the parts took the most part of 2 wks to come in, so they said. I waited for 26 days to pay for a service that was never done. Then they tell me after I have paid a deposit with my financial institution, they wanted all cash so i won't dispute the charges, like everybody else do them, this is what the owner says.Which confirms what the officers said, they always have issues there, otherwise why worry, if they really stand behind their work. Do your research, before you get your motorcycle serviced there.I would highly recommend going to a place that is accredited by the BBB, this place is NR on the BBB for a reasonIf i could give this place a no star I would, but it won't let you

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• Antonio Espinoza

  10 April 2017

  The worst service. Very unprofessional .If I could give zero stars

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• Daniel Rivas

  28 March 2017

  I couldn't have been happier with the service I received here at wizards of wheels. Tom and Cody were very patient with me as I was looking for the right bike. They answered all my questions even though some questions were repeated lol. Tom did an awesome job getting me the deal I was looking for. And I'm very happy with the bike I chose. If you need a bike this is the place to go!

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• Jesse April

  21 February 2017

  This place is the WORST shop I've ever dealt with, my bike has been in the shop getting minor repairs done for over 6 months now and every time I call to see if it's done and when I can pick it up I get someone who knows NOTHING and says to leave a message and someone will call me back, I call once a WEEK and the same thing happens, nobody ever calls back!
  
  If I could give this place 0 stars I would

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