I have been living in one of the winkler apartments for awhile now, and I love it. It has to be one of the best companies to live with in Boone. My apartment is really nice and is at a descent price. Its also not too far from campus and is on the appalcart route which is very convenient. The team at the Winkler Organization are very friendly and helpful. They're the best!
The worst rental company in Boone.
1. The customer service is lacking. They commonly hang up on you if you call and are not helpful if you have issues.
2. The apartment complex is very poorly constructed (Winkler Square). You can very clearly hear everything your neighbors are doing, including their puppy screaming all day, fights between couples, rage quits on video games, or the drunk girl coming in at 2 am on a Thursday.
3. While this is no pet property, majority people have puppies. Not dogs, but actually 3 mo to 9 mo old puppies that cry all day and night. I have come home to a puddle of dog pee in the community hallway. I can understand having an emotional support animal, I have one myself, but you have to clean up and take care of it.
4. They put a Kava bar underneath Winkler Square. It makes it very loud as they have bands play Thursday-Saturday. The people who frequent the establishment are loud, dirty, and smoke right under the apartment windows (despite signage saying don't). Its very common for the parking lot to be covered in cigarette buds and empty cups. They also will stay well past midnight and skate board or party in the parking lot. The bar makes a lot of noise but the lease pretty much says "screw your sleep schedule, we want money" as you cannot complain about noise from other tenants including businesses.
5. They will have maintenance sent out for nothing with little notice. Maids come in even if you request they do not. This rental company is very intrusive and this place felt like a dorm not a home.
6. USPS refuses to deliver to these apartments. Winkler was no help. Its because the hallway has a code to enter and the USPS does not have the code so cannot deliver large packages. I had to get a ASU box to get my packages. It would be ok if the code actually offered protection, but everyone gives their friends/boyfriends/family/delivery drivers the code so you commonly find random people in the halls looking for certain apartments.
Absolutely terrible rental company. It is the most expensive rental company in town, yet it is by far the worst. I hope you never have the misfortune of renting from them.
If I could give Winkler more than 5 stars I would! Winkler has been great to me and my roommates and we have really enjoyed living with them!! There is no other more convenient and affordable company to rent from while in college! I have also enjoyed getting to know all the wonderful ladies that work in the office! Thank you Winkler!!
I have lived in one of Winkler's property over the past year and have had the best experience. Not only was my apartment pretty nice for a reasonable rent, but the people at Winkler are great to work with if you ever have a question or problem that needs to be fixed. I will definitely be living with Winkler until I finish out my time in Boone!
This is my first and sadly last year with the Winkler Organization. I had no problems while staying here and the entire staff is friendly and helpful. If you're looking for a very nice place to stay and not far from campus come check out Winkler Oaks and Winkler Square. You will love it.
The Winkler Organization has been the absolute best place to live while going to college at Appalachian State. I have had no problems with them or their services and they have been very responsive to problems we have had either with our apartment or with our neighbors. All of my friends who don't live with Winkler wish they did after we tell them about the incredible perks we receive and the very affordable rent we pay. Thanks to Winkler for making my last two years in Boone absolutely incredible and very smooth!
i feel like they have a monopoly over all boone apartments but that might just be me. their smoke detectors are ultra sensitive and maintenance sucks so good luck with that lol
The Winkler Organization is the best rental company in Boone! They manage beautiful properties at great prices! Maintenance is always prompt when called. Tiffany is a wonderful employee that made the leasing process a breeze! I lived in two different properties(Boone Hall & Winkler Adams) and was very impressed.
I am on my fourth year living in a Winkler property. After graduating from undergrad, I still chose to live in Winkler property again for graduate school. Winkler offers the best property locations and some of the best perks including discounts with local restaurants. I have seen how hard they have worked over the years to become an organization that offers good customer service and quick maintenance responses. I recommend living in a Winkler property to anyone, but especially to college students looking for prime living arrangements in Boone!
We are very happy with our experience with Winkler. We recently had the good fortune of working with Tiffany Leonard during a less than easy lease transfer for my son. Tiffany is an exceptional employee and human being. She facilitated our lease transfer process and made what could have been a horrible experience, into a much better situation.
Both my husband, our son, and myself, will be eternally grateful for crossing paths with Tiffany. You are very lucky, indeed, to have her under your employment!
We also had a flood issue early on in the lease that we were able to get resolved and after talking to the office and maintenance they credited each lease holder for their inconvenience!!
I realize that these days people are quick to complain, and rarely give recognition to the caring, and selfless employees out there. I wanted to make a point of letting you know how much she helped our family.
My son has lived in 494 The Lofts for going on three years. He had an efficiency the first year and moved to a two bedroom last year. I believe this is the very best location to be had. He only has a short walk to campus and has time to swing by his apartment between classes for a sandwich or whatever. The bedrooms are small but easy to arrange with a loft bed or something of that sort.
We have formed a great relationship with the management team. They have been quick to answer requests for simple maintenance. My son was shocked that he called and they were there within 10 minutes. The leasing coordinator, Tiffany, has been an answer to prayer. She is perky and responds to calls and emails very quickly and always has the answers. I hate when someone calls back and then has to check with someone else, etc. in short, they've never "passed the buck" with me and I'm a stickler for customer service and timeliness. Granted, I saw a review that was somewhat negative about a maintenance issue but it made me wonder (as a mom of two) if the student followed proper protocol to report the issue. They have an emergency number on their voice mail at the office so I can't imagine it taking so long. Judah is a great contact person and he will make sure it's done in a timely manner. Judah came during the night one time when the fire alarm was going off.
I checked other places like The Cottages and they were nice but didn't like the idea of so many room mates in one place and the LONG drive to campus. Driving=time and in college that's something that serious students don't have in excess. ****The first year he parked in a town lot but we found parking (for a fee) behind the Business across the street to be a better location.
All in all a good experience!!! Call Tiffany in the leasing office if you want great customer service and a great place to live. I don't think you will be disappointed.