Just bought my first new vehicle from White's. I had my wife's car in for a oil change and bought a new truck. Love it! Thanks for the great service and deal on my new truck
Good folks!
If I could rate a 0 i would. These people could care less about YOUR time. We came from GA to pick up a new scat pack, they were supposed to have everything ready so by the time we get there all we would have had to do was paper work and walk off the lot. We stayed there 4 hrs because nothing was ready! We needed them to transfer our wheels to the new car, they drove the car to a place down the road to switch tires, the old car came back but the new car did not follow behind. Again this place is right down the road and it took the person with the new car almost an hour to bring the car back. We were calling him,straight to vm,we called the place who transferred the tires and they stated he had been left so no one,not even the manager knew where his employee was with our new vehicle. Now we have tag issues due to the negligence and slow pace of the people at this dealership causing . They drag their feet with everything . So if you go here just know everything will be on their time. Customer service is not their priority!
Had the best buying experience ever! Great pricing and so easy to do business with. I will definitely return for my next vehicle
My family and I were 50 miles into our 500 mile road trip north when the CEL and Service DEF showed up on my dash threatening me to fix it within 150 miles or be reduced to 5mph on my 2014 RAM 2500 Diesel. I have never had a good experience at my dealership in Goldsboro but it had to go to a dealer. We called Whites and explained to them that I needed a walk in appointment and that we were traveling and would be to their dealership in 30 mins. They said no problem and when we arrived got us right in like we were a VIP case. I was more than impressed! After an hour the technician came out and explained to me my case, not the person at the counter getting second had information. That was probably the first time that a technician took the time to talk to me. He was able to get us back on the road and it was all covered under warranty. Bottom line is that the customer service was great, especially for a walk in appointment. The waiting room was comfortable and there was popcorn for the kids to snack on. Thank you for hooking us up!
I had to take my vehicle in 6 times to have it fixed and they never got it fixed then on the 6th time it was in the shop they wrecked it. WORST dealership I've ever been to. NEVER buy a vehicle from this place EVER!!!