Great place very friendly people
Just bought my first Ford from White Ford. They treated me like family. I had my wife's car in for a oil change and bought a new f150. They were awesome
Bought vehicle then found out there was a year old fuel leak recall on it that they didn't take care of before selling, was supposed to have back up camera that they can't find , keyless entry but they don't know the code. Everything negative you have ever heard about used care salesmen manifests itself right here- also can't find 2 of the 6 speaker sound system and all the rear headrests-just sayin!!
Made a appointment to have my oil changed, waited 1 hr and my truck had not been touched. Two hours passed my appointment time I was still waiting. Never again. I will drive to Don Bulluck Chevy in Rocky Mount, NC next time. They have lost a customer.
I would give it a zero if I could. I have had the worst experience ever with this company. I have purchased two brand new vehicles ( Dodge Journeys) from them that have given me all sorts of problems, the last being purchased in may of 2017. I have already had all sorts of problems with it. The a/c goes on and off by itself, the car is sticking at certain speeds. It got stuck at 50 mph the other day on the interstate.
I've got three kids I've got to worry about in this car, but do you think Whites cares? Heck no, Bill White won't return any calls. I left several messages. Whites won't do anything to help the situation. They said they could put me in something else but that we're gonna raise the payment almost 300 dollars a month and leave me stuck with the vehicle that is messing up also.
This company says that customer satisfaction is there number one priority, well evidently that's a bald faced lie, because they have done absolutely nothing to fix the situation I'm in.
I wouldn't recommend this company to anyone, it has been a nightmare to deal with. Once you buy the vehicle, oh well, if it starts messing up shortly after they aren't gonna help you. You should stand behind the vehicles you sell and not disrespect your customers. Again, if I could give them a zero I most definitely would.
Good deals and great folks!
I have a 2010 Dodge Ram 1500. I dropped it off with them at noon on Monday for service. They told me they would call me to let me know what is wrong but that I would have to leave it with them. It is now Thursday just before noon, THREE DAYS LATER, and not a word from them. Over the past three days I have called probably four times and each time they tell me they haven't even looked at it yet and will call me. Yesterday I was assured that the mechanic would look at it before they closed and I would get a phone call still no word from them.
Update: Finally got my truck looked at and everything is moving along, though slowly. Service is very friendly, just a bit on the slow side.
Just bought my first vehicle from White Motors! I got a very fair price and it was so easy and painless! Definitely give them a opportunity
BEWARE - PRICE SWITCH.
Confirmed internet price with sales manager by phone. Reconfirmed price in person prior to test drive. After test drive, sales manager says there is no one they could let the vehicle go for that price and jumps price up by $6,000. What a waste of time!
This is the closest Ford dealer to my home, but I will never return. Have since purchased vehicles at Lee Ford in Wilson and Hastings Ford in Greenville. Both of these dealers honored their advertised pricing.
If I could rate this dealership any lower, I would. In February, I purchased a 2011 Jeep from them for over $25000 it only had 34,000 miles on it. The next day the roof was leaking. In March it needed a transmission overhaul. In April it needed an engine rebuild. In May it needed new spark plug wires. In June it need a new transmission cooler and cooler lines. In July it needed a new pressure switch solenoid. Today, it's back at a Jeep dealership after overheating and leaving me stranded on a 90+ degree day. White's won't return my calls, Steer clear of this dealership if you know what is good for you. They are unscrupulous liars.
Bought a 2015 Grand Caravan and have been very happy . It averages 24.5 mpg and on the road, it averages 26 mpg. April my service writer has been a joy to deal with. I would purchase again from White.
I just purchased a new Ford F150 from these guys, great deal and great experience. 5 stars and I highly recommend them!
19. Dollars. Down. Then just make. The. Payment s