I've had numerous imaging studies done here as well as lab tests over the years because my doctor at the time sent me here. However, after being sent to an independent MRI facility two of my doctors commented on the difference in quality of imaging and the radiology reports.
How could they completely miss a pituitary tumor that's been seen by two other radiologists and was the primary reason for imaging? That was the worst experience. I won't go there again.
Went to Ohio health for a work related injury in which I got blood drawn. When I came back for my follow up appointment, they LOST my blood work and results! They then told me I have to come back in 4-6 weeks to get my blood re-drawn!! On top of that, the doctor told me I could go home and I got a call 30 minutes later asking where I went and that I need to come back!! Completely unprofessional. If this weren't bad enough, they sent the bill to my home address under my name instead of my company where the injury happened! I filled out all of my workers comp information and everything and yet they still billed the wrong person. Ridiculous.
I've had numerous imaging studies done here as well as lab tests. After being sent to an independent MRI facility two of my doctors commented on the difference. The reports written by their radiologist was the sentences long and compelling missed a 3 cm pituitary tumor.
So this morning I had a 9 am appointment. We left with extra time to get my husband to work by 8. We are down to one car because of his being totaled in an accident a couple weeks ago. By the time we made it on to the highway it was 8am and we sat for another 15 minutes. So being courteous I called them to explain and see if they would prefer I reschedule given the situation. Keep in mind my appointment was not for 45 minutes. She gave me a ton of attitude and said that they blocked a whole hour for me and I was being rude and that since I couldn't make it to my appointment 45 minutes from now I was not welcome as a patient. Mind you the traffic was due to 2 major fender benders which weren't my fault and we'd left with an extra 20 minutes to spare. This did not help as I was already stressed due to my 5 month old being sick and facing surgery in a month.
" I was left in Awe , One of the best facilities I have ever been to in my life Bravo Zulu. Very clean and very well suited for any issue a person my have. Thank you for the excellent care and treatmentkudos to my RN Calland very talented person to have on your team."
After 4 hours at mt caramel and no help, i came here, straight into a room and stitched up within an hour. Staff was amazing
RUDE!!!!! Took my mother in for severe abdominal pain, 2 nurses at the front desk watched us pull in, park and walk in with my mother doubled over in pain and in tears. I know they watched us pull in and park due to one of the nurses commenting on my parking job, I told her I didn't think that was an issue we needed to discuss right now. The other nurse looks at my mother and says "do you need to see a dr?" NO, we just like visiting these types of places. Neither of them offered assistance in to the building. After we were checked in they had us walk to the the room, again she's doubled over in pain and in tears. The nurse takes off down the hallway and says follow me. Down the hall she goes at warp speed leaving my mother behind with no offer of a wheelchair or assistance. Very rude and unprofessional.
I simply can't say enough good things about this Ohio Health location. It is always very clean and the staff in every department have always been extremely helpful and friendly. Whether you are there for physical therapy, lab work, tests, or imaging, they will get you taken care of!
Wonderful campus, great staff, wonderful services! I have never had a bad experience at this site, regardless of why I was there. I've had a mammogram, x-rays, aquatic physical therapy and numerous blood draws. Everyone is super friendly, professional, and they never keep you waiting longer than absolutely necessary!