The people there are knowledgeable and honest from what I have experienced. This place has a small choice in bikes but what they have will probably meet 80% of people's need. This is also very convenient because it is right on the walking trail. You can go upstairs and eat or drink while you like is getting repaired.
Best customer service anywhere. Very unusual anymore to find a business that honestly cares about the customer- Jericho ( hope I spelled that correctly) is fantastic at fixing any problem quickly and courteously I recently had my new bike fall off the rack on my car and they repaired it as good as new in less than 1 day - and even cleaned it so he could inspect for further damage. I would recommend this shop as the best I have ever dealt with- just excellent people all around !!
Great guys that work there. They always have what I need.
Courteous and professional service. West Newton has been my favorite access point to the YRT for many years.
I've been to every bike shop from Pittsburgh to Philly to Ohio. Sure the big chain places are cool but supporting local & family owned is important. Not to mention the personalized service you get! Floyd and the guys can get you any bike you want and fast, if they already don't have it in stock.. Their service is also very fast and there's not one thing they can't fix. I'd recommend them to anyone and have.
I am a cyclist from Tampa, in town visiting our son and daughter in law. Decided to rent a recumbent from these guys. Glad I did. They were very accommodating, even swapping out their pedals for mine (cleats) and making their water fountain back in the shop available for my water bottle.
The ride was great and trail very good, and with their store having direct trail and parking access, what could be easier?
These guys know their stuff. Clean and well-organized bike shop, lots of great bikes on display and real cyclists to answer your questions. Definitely worth five stars.
Wow! Amazing experience using this store/shop today. The selection of bikes and accessories is fantastic. The repair shop is second to none. The techs are all patient and knowledgeable. They were able to do a repair and two upgrade installations on my bike in minutes and the also fixed my wife's bike who's shifter cable bound up. All while we waited!
In the off chance there is a wait, you can always grab a bite to eat at the café upstairs while you wait. This shop will service all makes and brands of bikes and the techs are not critical of your brand of bicycle. Bring your Huffy or your Canondale, they will treat you with the same respect.
Bikes were great. We only rode two hours with our 7 year granddaughter who had her own bike. We rented ours and found them to be comfortable for our mature bodies. Our first ride on the bike trail. We will rent again.