About
Location :
Added by Jopie, at 26 August 2020
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
5 Reviews
-
23 June 2022
The physicians at Virginia Mason are top-notch, but the support systems are significantly inadequate. For years, ever call I make to set up an appointment, it involve a 20 minute wait on hold listen to a recording thanking me for my patience. When I mention the long wait, I am told they are understaffed. They seem to be unable to resolve the staffing crisis that has been going on too long. This is a clear example of we don’t care because we don’t have to.
response / report this review -
08 June 2022
Virginia Mason is clearly suffering with hospitality, safety, and attention to detail. The amount of money they are spending on sponsorships with local sports teams should be spent on hiring extra staff and improving their standard operating procedures.
Talked to a nurse on the phone about the coughing respiratory issues I was having and she said I needed to be seen that day but there were no appointments. Went to the urgent care who told me to go to the ER. Went to the ER and waited for six hours and was never seen. Virginia Mason would not make a doctors appointment with me until I was seen in the ER. I ended up switching to the Polyclinic where I was diagnosed with Whopping Cough after my first visit. They cared for me more in 20 minutes than Virginia Mason did for 48 hours.
Also, separately went to a doctor for a rolled ankle. After X-rays was told it was sprained. Wasn’t getting better so I went to the polyclinic for a second opinion and turns out my ankle is fractured.
Because of the oversight of Virginia Mason with two different things, I am having months more recovery than I originally could have had.
I refuse to go to them every again or trust the medical opinion of anyone that works there.response / report this review -
29 May 2022
Do your research thoroughly especially if you are an individual that is disabled, I had a horrible experience with a doctor and his WHOLE team was unresponsive whether it was through the portal , over the phone, or even in person, I wasn’t given the time needed or even minimum consideration or concern when I was bed bound with a broken femur and reaching out to them while paralazyed, yet some how someway they were MIA FOR 3 weeks!? But If I was walking it would’ve been more of a concern as it was a cop out answer by one of the schedulers on his team and when trying to communicate with that individual he instead wouldn’t let me finish and I sometimes have speech errors and other communication struggles from my accident. Do Not Trust Dr. Travis Gerrard or his team with your family or friends. I would consider other options other than VIRGINIA MASON, they DONT HAVE THE CUSTOMER COMPASSION THEY DID IN THE PAST.
response / report this review -
11 May 2022
I love this hospital! The transplant team is top notch and the care from each staff member, regardless of title is unsurpassed. They are true superheroes. I've been coming here for the last year and a half for testing and also stayed here as a patient.
response / report this review -
02 September 2020
Steven Stainer
response / report this review
